Farmers' Confirms Inspections Prior to Auto Glass Claim Repair Authorizations
March 25, 2013

by Jenna Reed,

Farmers' Insurance has confirmed that it has launched an auto glass inspection program prior to repair. Agents were notified of the program in January.

"We launched this glass inspection program across the country in response to concerns raised by some of our customers regarding glass repair claims," says Mark Toohey, head of media relations for Farmers.

"The bottom line is that we took this action in an effort to provide the best possible service to our customers," he adds.

This is a growing trend in the industry, with other companies testing similar inspection programs such as USAA, Elephant and Geico.

If your customers are required to undergo inspections, please email with details.

This story is an original story by AGRR™ magazine/™. Subscribe to AGRR™ Magazine.
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