AGRR Magazine

GTS Services Earns GLAXIS GOLD PARTNER Certification for Glass Shop Software Solutions

PORTLAND, Ore., March 20, 2006 - GTS Services LLC announced today that it has earned GOLD PARTNER certification from GLAXIS. This certification recognizes business management software companies providing auto glass retailers with 100 percent of GLAXIS' technology capabilities for direct electronic connection with insurance and fleet claims managers as well as suppliers.

"GTS Services is very proud of this achievement," said Mike Jones, president, GTS Services. "It recognizes our ability to deliver more value to auto glass retailers than our competitors can."

GTS was the first company to enable its software with the full capabilities of GLAXIS technology, driving increased profits for its customers by helping them save time and money. It has provided GlasPacLX software for auto glass shop management enabled with GLAXIS since 2001.

GLAXIS technology supports direct, secure communication between shops and their business partners for electronic dispatching and scheduling, parts authorizations, remote claims initiation, invoicing, parts ordering and other daily functions. Notably, GLAXIS and its GOLD PARTNER software providers can help shops reduce electronic data interchange (EDI) billing rejections from third-party insurance administrators.

Using the entire scope of GLAXIS' capabilities for direct electronic connectivity along with GlasPacLX software enables auto glass shops to focus more on the customer and less on administration and claims processing. "Our customer service representatives can do twice as much using GlasPacLX software than they could with our previous solution," said Curt LaFollette, operations, B&G Glass Service in Reading, Pa. "They can pay more attention to customers and their needs."

Ensuring auto glass retailers can access all GLAXIS' capabilities is critical to driving efficiencies desired by insurance companies and policyholders, according to Chris Umble, vice president, strategic initiatives, LYNX Services.

"From its perspective as a claims management provider, LYNX Services values the efficiencies GLAXIS provides," Umble said. "But more strategically, the electronic scheduling capabilities of GLAXIS GOLD PARTNER certified software hold even more value for our insurance customers, because we are offering new self-service channels both via the Internet and through integrated business-management software such as GlasPacLX . Therefore, GTS' achievement of GLAXIS GOLD PARTNER status is worthy of recognition by the entire auto glass and insurance industries."

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