GEICO Announces It May Require Inspections for Future Windshield Repairs and Replacements
January 27, 2010

GEICO's Glass Claims department, which is located at its Macon, Ga., facility, has begun notifying shops on its network that it may begin requiring inspections of windshields prior to the completion of repairs or replacements.

"When our insured files a glass claim with us, and advises us that your shop will be performing a windshield repair or replacement, pursuant to our insurance contract, we may require an inspection of the windshield prior to authorizing the completion of the work," writes the Glass Claims Department. "Based on the outcome of the inspection, we will proceed accordingly."

The notification is addressed to shop management, technicians and CSRs.

At press time, calls to GEICO's Glass Claims department had gone unreturned.

CLICK HERE for full text of notification.

Have you had a job ungergo an inspection by GEICO? Please e-mail pstacey@glass.com.

Need more info and analysis about the issues?
CLICK HERE to subscribe to AGRR magazine.