Glass Doctor Pledges to Hire Veterans
November 15, 2011

As part of the Dwyer Group's recent pledge to hire 300 veterans, Glass Doctor president Mark Dawson says the company plans to hire 50 veterans throughout the company's 200 franchises by 2014.

The Dwyer Group's pledge was announced last week as part of the International Franchise Association's (IFA) Operation Enduring Opportunity program. First lady Michelle Obama and Dina Dwyer-Owens, chief executive officer and chairwoman of The Dwyer Group, announced the launch of the program on Veterans Day, November 11. As part of the program, the IFA's more than 825,000 franchise establishments have committed to hire and recruit 75,000 veterans and 5,000 wounded warriors by 2014.

Operation Enduring Opportunity is being conducted in conjunction with IFA's VetFran program, developed in 1991 by Don Dwyer Sr., the late founder of The Dwyer Group. The program was created with the goal of thanking veterans returning from the first Gulf War by offering them financial incentives, Dawson says. "VetFran includes 428 franchise systems, including Glass Doctor, [which] voluntarily offer financial incentives to veterans seeking to become franchise small-business owners," he says. "The Dwyer Group and Glass Doctor will utilize the Joining Forces Veterans Job Bank, a new search enhancement tool to enable franchise recruiting and hiring operations.The franchising companies will also utilize veteran job fairs and other more traditional hiring methods."

Technical training, business training and other business opportunities will be available as part of the program to provide veterans with the skills and training needed to succeed, Dawson says. "We're excited to hire more veterans in the future," he says. "These are great people to bring on-board. They are highly skilled, have a good work ethic, and they understand the importance of teamwork." The company aims to fill any available positions within Glass Doctor with veterans, including the roles of franchise owners, glaziers, inside/outside sales representatives and corporate employees, he says.

Despite reports of the economy facing a possible second recession, Dawson is optimistic about the plan and about 2012.
"We refuse to participate in any recession," Dawson says. "We're very upbeat about 2012. We've had a great 2011, [and] we have exceeded our 2011 budget. The services we provide our customers are pretty much recession-proof."

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