Quincy, Ill. Company Forms Glass One
August 14, 2012
by Casey Neeley, firstname.lastname@example.org
Following years of mergers and acquisitions, the Quincy, Ill. based
auto glass retailer formerly known as Vance Glass has reopened under
a new name, Glass One.
The company redesign follows a recent nonrenewal of contract with
the franchise Glass Doctor in June.
"We purchased the companies as the opportunities presented
themselves. Then when the franchise agreement was up with Glass
Doctor and we decided not to renew, that was the deciding factor
to mold everything together into one company," explains owner
Glass One has been years in the making. The original company, Vance
Glass, founded in 1988 by original owner Jim Vance, was then purchased
by Monaghan and his wife Becky in 1999, shortly after Vance's passing.
In 2002, the Monaghans joined the Glass Doctor franchise, which
then bought out Harmon Auto Glass on a nationwide scale. The final
addition to the company came in November 2011, when Vance Glass
bought out Auto Glass Systems.
According to the company, the effect of the acquisitions on the
absorbed companies has been positive, allowing many to keep their
"One time [Auto Glass Systems] had as many as seven employees.
When we purchased them they had two employees and the owner,"
says Monaghan. "The same was true for Harmon Auto Glass and
those two employees are still with us."
Glass One, which offers auto glass, replacement windows and shower
doors, residential and commercial glass services, is excited about
the new opportunities available to them since the company has reformed.
"Our customers will appreciate the fact that we are still the
same staff and location," says Rick Disseler, manager of Glass
One. "Now we have greater flexibility in our approach to marketing
"We are starting to add services to our product line like truck
accessories. Now we can look into different product lines to expand
and do some different services we couldn't do before," says
Monaghan. "Our auto glass has doubled over the last four or
five years. Doing it all, though, gives you the reassurance that
you'll stay busy."
Monaghan attributes Glass One's longevity to exemplary customer
service skills. The secret to its success is "being able to
do the job same day or next day; being the first one there. We've
closed 90 percent of our deals just by being there. Give people
a fair price, do a good job and show up," says Monaghan.
This story is an original story by AGRR™ magazine/glassBYTEs.com™. Subscribe to AGRR™ Magazine.
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