HSG to Manage Auto Glass Claims for Esurance
June 30, 2009

Esurance announced today that HSG, based in Eau Claire, Wis., will begin processing all of its auto glass claim invoicing.

"As a company, Esurance is always looking for ways to innovate and continually enhance our policyholders' experience," says Joe Laurentino, material damage director for Esurance. "After an extensive review, we felt that HSG provided a customer-centric vision that aligns most closely with our own. In the end, we feel this is an exciting partnership which will allow the two of us to grow and develop as organizations."

David Stagner, executive vice president for HSG, adds, "Esurance has a unique, forward-thinking culture, with a vision and mission that we feel matches well to ours. Our Customer Intimacy Program reflects a process where we thoroughly embrace the culture of our customers. We strive to be an extension of their business, a working part of their company, and develop customer-specific training for everyone within our organization who has any involvement working with them. We have found this approach enables us to achieve greater business success for our customers."

CLICK HERE for full text of press release.

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