Mitchell Signs Multi-Year Deal with Manitoba Public Insurance
October 13, 2010

Mitchell International Inc. has announced that Manitoba Public Insurance (MPI) has signed a new multi-year deal with Mitchell to replace its legacy system with eGlassClaim™, which will manage the company's end-to-end glass claims processing needs.
The eGlassClaim system is designed to manage auto glass claims from first notice of loss to payment.

"Manitoba Public Insurance selected Mitchell's eGlassClaim because we wanted to automate our glass claims operations with a modern, streamlined solution," says Marilyn McLaren, president of Manitoba Public Insurance. "We have gained a glass claims management solution that eliminates manual invoice entry, manual review of invoices, and one that also automates the glass claims creation process and invoice creation and submission-all without a burdensome, costly conversion from our legacy system."

"We are excited about our extended partnership with MPI and are looking forward to helping optimize their glass claims operations," adds Mike Jerry, vice president and general manager for Mitchell Canada. "Not only does eGlassClaim make the glass repair process more efficient by eliminating any manual steps, it also improves the customer experience. It's a great benefit for MPI's customers because now they can take their vehicles right to the shop and have the repairs completed without reporting the claim through the call centre first. Shops benefit too by automatically being paid for the work they've completed."

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