Mitchell Signs Multi-Year Deal with Manitoba
October 13, 2010
Mitchell International Inc. has announced that Manitoba Public
Insurance (MPI) has signed a new multi-year deal with Mitchell to
replace its legacy system with eGlassClaim, which will manage
the company's end-to-end glass claims processing needs.
The eGlassClaim system is designed to manage auto glass claims from
first notice of loss to payment.
"Manitoba Public Insurance selected Mitchell's eGlassClaim
because we wanted to automate our glass claims operations with a
modern, streamlined solution," says Marilyn McLaren, president
of Manitoba Public Insurance. "We have gained a glass claims
management solution that eliminates manual invoice entry, manual
review of invoices, and one that also automates the glass claims
creation process and invoice creation and submission-all without
a burdensome, costly conversion from our legacy system."
"We are excited about our extended partnership with MPI and
are looking forward to helping optimize their glass claims operations,"
adds Mike Jerry, vice president and general manager for Mitchell
Canada. "Not only does eGlassClaim make the glass repair process
more efficient by eliminating any manual steps, it also improves
the customer experience. It's a great benefit for MPI's customers
because now they can take their vehicles right to the shop and have
the repairs completed without reporting the claim through the call
centre first. Shops benefit too by automatically being paid for
the work they've completed."
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