Novus Super Session 2010 Wraps Up in San Diego
March 8, 2010
|Franchisees visited the vendor fair and talked
with representatives of various industry suppliers.
Novus Glass franchisees from across the country gathered March
3-6 in San Diego, Calif., at the Hotel Del Coronado to share education
and experiences. The Novus Super Session 2010 featured a number
of educational seminars and an interactive vendor fair, as well
as the company's annual franchisee awards.
The vendor fair featured exhibitors such as Quest Software, Pilkington,
Equalizer and many more, allowing franchise owners from across the
country to mill around the room and speak with representatives and
gain information to take back with them to their home states.
Pilkington's Bill George made a presentation about where glass trends
are going and what franchise owners can expect to see come into
their shops. George focused on solar glass and acoustic glass and
what that means for new cars.
"Almost every new vehicle out there has solar control in the
glass or PVB or some combination," said George.
Rob Garlo of Bekaert Specialty Films discussed window film as a
possible add-on with franchisees.
"The potential is huge when you see that only 1 percent of
glass has film on it," he said.
There were two presentations by the Auto Glass Replacement Safety
Standards Council Inc. (AGRSS) addressing the benefits of becoming
AGRSS-registered. The third-party validation program was discussed
as well as the steps companies would need to take to become AGRSS-registered
and uphold the standard.
Keynote speaker Steve Gilliland, author of Enjoy the Ride,
shared stories with the franchisees about his life, his career and
his family and at times was so moving that it left the audience
in tears. The seminar ballroom was packed for both of Gilliland's
two sessions. Gilliland talked about what to do when things go wrong,
"In your life strings are going to break, but what you do with
the strings that are left is what makes you."
On Friday night, franchisees were invited to attend the 2010 Novus
Awards Banquet. Franchisees were treated to dinner and cheered on
their fellow franchises as director of national accounts Jim Olson
announced the winners. Mark Pixley, George Lytton, and Vanessa Terrell
from Sheridan, Wyo. were named Franchise of the Year, while Gary
Fix and family from Mora, Minn., and Rusty and Carrie Cox from Chehalis,
Wash., were announced as the runner-ups. Novus recognized those
who have been in business the longest, including the presentation
of a 30-year award to Paul Torgerson from Coeur D Alene, Idaho.
Torgerson thanked Novus for giving him this opportunity.
"I just want to thank them because I have been able to raise
a family because of Novus," he said.
Other awards were presented in categories such as Top Volume- Repair,
Top Volume-Replacement, Top Volume-Additional Products and Services,
2010 International Partner of the Year, and various longevity awards.
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