Rumors of Allstate Moving Glass Claims to Safelite Unsubstantiated
April 7, 2010
Despite rumors circulating throughout the country that Allstate
is moving its glass-claims administration contract from LYNX Services
to Safelite Solutions, Safelite president and chief executive officer
Tom Feeney says this is not the case at this time.
"I don't know where the industry is getting this rumor from,
but it's not true," says Feeney. "It is emphatically not
true. We work hard to service all our policyholders and we continue
to service Allstate policyholders with the same great service as
everyone else, but there is no truth to this report."
Auto glass business owners across the Northeast have reported that
they've been hearing of a purported move.
"That's 50 percent of our business," said one concerned
Northeast shop owner.
Allstate representatives declined to comment. "We don't discuss
rumors and speculation," says Allstate spokesperson Mike Siemienas.
Chris Umble, vice president of vice president of strategic initiatives
for LYNX, which currently administers Allstate's glass claims, also
declined to comment.
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