Safelite Call Center is Result of "Increased Call Volume"
May 11, 2009
Belron US/Safelite Auto Glass spokesperson Jenny Cain says the company's
new call center-opening today in Columbus, Ohio-is the result of "increased
"We are seeing increases across the board in all areas of our business,"
says Cain, when asked for specifics regarding what may have caused the
increase in call volume.
"With the state of the economy, we have chosen to control our destiny,
rather than let external factors control us," Cain adds. "We
will continue to invest in our business and our people, as well as work
The new call center is located on the first floor of the company's corporate
headquarters and will employ 300.
"We have taken over 40,000 square feet of additional space that we
previously did not lease within the building," Cain says. "The
contact center is 25,000 square feet and the remaining 15,000 square feet
allows for expansion of our training facilities and corporate office space."
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