to Administer Glass Claims for Auto Club Group
September 3, 2009
The Auto Club Group has announced that Safelite Solutions will begin
administering its glass claims program on September 16. LYNX Services
previously handled its auto glass claims.
The announcement was made via fax to participant shops today.
"Policyholders have been instructed to report all vehicle class
claims to the Auto Club Group," reads the announcement issued
by Safelite on behalf of the Michigan-based company. "Glass
calls will be directed to Safelite's 24-hour call center for processing."
For insureds that may go directly to shops prior to reporting their
claims, the company advises that they must then call in the claim
to the number listed on their cards-which will then be re-routed
to Safelite Solutions.
Auto Club Group is associated with AAA's Michigan region, according
to a representative in AAA's national media office. Representatives
in the Michigan office were not available for comment at press time.
HERE for full text of announcement.
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