Safelite to Administer Glass Claims for Auto Club Group
September 3, 2009

The Auto Club Group has announced that Safelite Solutions will begin administering its glass claims program on September 16. LYNX Services previously handled its auto glass claims.
The announcement was made via fax to participant shops today.

"Policyholders have been instructed to report all vehicle class claims to the Auto Club Group," reads the announcement issued by Safelite on behalf of the Michigan-based company. "Glass calls will be directed to Safelite's 24-hour call center for processing."

For insureds that may go directly to shops prior to reporting their claims, the company advises that they must then call in the claim to the number listed on their cards-which will then be re-routed to Safelite Solutions.

Auto Club Group is associated with AAA's Michigan region, according to a representative in AAA's national media office. Representatives in the Michigan office were not available for comment at press time.

CLICK HERE for full text of announcement.

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