Safelite Wins Award at 2010 American Business
July 23, 2010
Safelite was recently awarded an award at the 2010 American Business
Awards for customer service department of the year. The companys
executive services department was recognized for their achievements
The American Business Awards, also known as the Stevie® Awards,
are open to all organizations operating in the U.S.A. who submit
Tom Feeney, president and CEO of Safelite, said, The old
saying goes customer service isnt a department
an attitude is a deeply held passion, belief and philosophy that
guides the work of this team. For a company in a service business,
like Safelite AutoGlass®, perfection is the goal in serving
its customers, but it is a rare day that perfection is achieved.
Our executive services team steps in and provides personal and caring
service to those customers having issues, turning the total customer
experience into a positive experience.
Feeney expressed to the crowd but earning the award was a great
achievement. We dont work tirelessly to provide the
best customer service for public recognition, he said. We
do it because it is simply the right thing to do. But to have the
efforts of this group be chosen as among the best in business
is a great accomplishment. Our executive services team is dedicated
to delighting 100 percent of our customers, 100 percent of the time.
Were extremely proud of this stellar achievement.
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