Safelite Appoints Vice President, Service Delivery
August 22, 2011
Safelite AutoGlass® has hired Renee Cacchillo as vice president,
service delivery. In this new role, Cacchillo will focus on the
company's customer experience. In addition, she will work closely
with company leaders to implement cross-functional projects that
are geared toward strengthening operational performance.
Cacchillo's 25 years of experience includes a variety of consumer-based
companies, including Bob Evans and Mimi's Café restaurants,
Bath & Body Works/Limited Brands, Accenture, Hallmark and Dillard
"At Safelite AutoGlass, we have long been committed to delighting
our customers through exceptional service, and with the addition
of Renee, we will continue to find ways to do so while also analyzing
which areas of the customer experience can be improved," says
Rich Harrison, chief operations officer and senior vice president.
"The combination of multi-industry experience shows that she
understands end-to-end business operations and knows how to build
and lead successful teams who are inspired to deliver great results
while delighting customers. We are thrilled to have her join the
Cacchillo is based in Columbus, Ohio, and holds a master's degree
in business administration from the University of Kansas, where
she also completed her undergraduate degree.
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