Safelite Appoints Vice President, Service Delivery
August 22, 2011

Renee Cacchillo

Safelite AutoGlass® has hired Renee Cacchillo as vice president, service delivery. In this new role, Cacchillo will focus on the company's customer experience. In addition, she will work closely with company leaders to implement cross-functional projects that are geared toward strengthening operational performance.

Cacchillo's 25 years of experience includes a variety of consumer-based companies, including Bob Evans and Mimi's Café restaurants, Bath & Body Works/Limited Brands, Accenture, Hallmark and Dillard Department Stores.

"At Safelite AutoGlass, we have long been committed to delighting our customers through exceptional service, and with the addition of Renee, we will continue to find ways to do so while also analyzing which areas of the customer experience can be improved," says Rich Harrison, chief operations officer and senior vice president. "The combination of multi-industry experience shows that she understands end-to-end business operations and knows how to build and lead successful teams who are inspired to deliver great results while delighting customers. We are thrilled to have her join the Safelite team."

Cacchillo is based in Columbus, Ohio, and holds a master's degree in business administration from the University of Kansas, where she also completed her undergraduate degree.

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