Safelite Representative Appears on Lifetime
Special to Discuss Importance of Windshields
September 23, 2011
An Atlanta-based area sales manager for Safelite AutoGlass appeared
on Lifetime's "The Balancing Act" this morning as part
of a series on car care and safety. The segment focuses on the role
a windshield plays in a vehicle's structural integrity and also
features Safelite's Kim Lewis, an Atlanta-based area sales manager,
discussing windshield repair and how it works.
"The main thing to remember is that your windshield is a really
important safety component of your vehicle. It's what keeps you
inside the vehicle," says Lewis in the segment, which is available
"If you were involved a rollover crash, it actually supports
the roof's structure to keep that from caving in on you. It also
is what allows your passenger side airbag to deploy properly to
keep your passengers safe."
She also provides the following warning regarding chips in a windshield.
"A chip is a thousand little tiny micro-cracks, and this can
run at any time, and if that happens while you are driving your
vehicle that can be very distracting," says Lewis, who adds
that cracks might spread due to extreme temperatures, or hitting
speed bumps or potholes.
Lewis warned the show's host, Kristy Villa, that windshield chips
should not be ignored.
"If you do have a chip, you definitely don't want to ignore
it," said Lewis. "Damaged glass is actually 60 to 70 percent
weaker than undamaged glass."
She added, "A windshield repair is not a cosmetic fix-it's
to restore the structural integrity to the windshield and to keep
it from cracking out any further."
Lewis also talked with Villa about what she thinks consumers should
look for in an auto glass company.
"If you're looking for a vehicle glass specialist you want
to check out their reputation-see what kind of customer service
they offer," she said. "At Safelite we offer a customer
pledge. This means we'll give our customers a safe, high-quality
windshield replacement and we are going to come to you so you don't
have to worry about taking the vehicle into a shop."
Need more info and analysis about the issues?
Subscribe to AGRR Magazine.