Safelite Hires Customer Recovery Director
January 9, 2012

Safelite AutoGlass has appointed Lisa Timmerman as customer recovery director.

In this role, Timmerman will staff and train the company's executive services team and will focus on developing process improvements for the executive services team and building relationships with the field.

Timmerman has spent the last 10 years serving in customer relation leadership roles and most recently served as the store operations technology manager at Bath & Body Works. She succeeds Judy Queen, who retired last year.

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