Safelite® Solutions Employee Honored with Collision
Industry Association's Award
A Safelite Solutions employee was recently recognized in Las Vegas by the Collision
Industry Electronic Commerce Association (CIECA) for her work benefiting
auto glass replacement.
Kathy Goddard, a Quality and Assurance Analyst in Safelite's Claims Management
Department with 14 years of experience developing electronic billing programs,
was recognized by the CIECA with an Outstanding Dedication Award at the
organization's annual awards ceremony on Oct. 31. The award is presented
to volunteers or volunteer groups that exhibit exceptional leadership,
contribution and dedication within the CIECA organization.
"A group of Kathy's peers unanimously nominated her for this award,
which speaks volumes about her character and dedication to the glass industry,"
said Fred Iantorno, CIECA Executive Director. "Every week she never
fails to step up to make things happen. We at CIECA are thrilled to have
her play such an integral role."
CIECA creates a number of electronic specification standards that are
used within the collision industry for the exchange of electronic information
and commerce. During the past six months, Goddard has participated in
both the Glass Committee, which is responsible for developing standards
to electronically exchange data between parties involved in the auto glass
replacement industry, and the Architecture Committee, which establishes
rules and is responsible for developing the technical and architectural
aspects of CIECA standards.
"I was aware they were nominating members for their annual awards,
but I did not expect to be one of the nominees or recipients of the awards,"
said Goddard. "I was truly honored."
Columbus, OH-based Safelite Solutions provides property and casualty claims
management services to more than 100 insurance and fleet clients, including
17 of the top 30 U.S. property and casualty insurance companies. A subsidiary
of Safelite Group, Safelite Solutions operates two national contact centers
and manages a network of more than 10,000 claim fulfillment providers.
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