Sarasota Auto Glass Shop Owner and Employee Arrested for Insurance Fraud
July 26, 2012

by Katie O'Mara,

Marco Madrid-Zagazeta and Carlos Lizarraga, owner and employee of New View Auto Glass in Sarasota, Fla., have been arrested for insurance fraud, organized scheme to defraud and grand theft. The Florida Division of Insurance Fraud (DIF) served the two men with arrest warrants and booked them into the Sarasota County Jail on $10,000 bond.

According to the DIF, multiple complaints were made against the two men for going door to door soliciting windshield replacements. Documents filed by the DIF claim that the men pressured customers to have their windshield replaced.

“In this instance, Carlos Lizarraga was performing door to door solicitations and convinced a citizen that three tiny chips in the center of his windshield, near the rearview mirror entitled him to a replacement windshield for free,” reads the DIF report.

The customer filed an insurance claim and then asked Lizarraga for the old windshield, which was later turned over to the DIF. The windshield was inspected and it was determined that it did not have sufficient damage to warrant a windshield replacement at the cost of the citizen’s insurance company.

“Based upon that incident, members of DIF made a phone call to Carlos and asked him to take a look at their windshield, to determine its condition. The windshield had no damage, but Carlos Lizarraga assisted an undercover operative in filing a fraudulent insurance claim for the non-existent damage,” reads the report. “Once the claim was approved, Marco Madrid, owner of New View Auto Glass installed a new windshield in the undercover vehicle. Subsequently, payment was made to New View Auto Glass for the windshield replacement."

Both men could receive a maximum sentence of 15 years, five years for each third degree felony that they are charged with.

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