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State Farm Issues Reminder about "Insignia and Logo Glass" Policy
April 9, 2009

State Farm announced today that effective April 16, the company's policy will now read: "You agree that replacement glass need not have any insignia, logo, trademark, etching, or other marking that was on the replaced glass."

The memo lists three exceptions to the changes:

  • cases in which State Farm's glass claims services have "documented, confirmed and current deficiencies in the form, fit or function of the NAGS parts available in the market;"
  • cases in which the dealer list price is equal to or less than State Farm Glass Program price for the equivalent NAGS part; and
  • cases in which there is no equivalent NAGS part or the equivalent NAGS part does not have a published list price effective as of the date of the dispatch.

Currently, the changes only apply to glass parts.

At press time,™/AGRR magazine had not yet been able to obtain comment from State Farm regarding the changes.

CLICK HERE for full text of announcement from State Farm.

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