Survey Shows Few Consumers Request OEM Glass
A recent study conducted by glassBYTEs.com/AGRR magazine showed that few customers ask for OEM glass when seeking an auto glass replacement. Nearly 400 shop representatives participated in the survey, in which 51 percent of participants answered that few (10 percent or less) customers request OEM glass.
Twenty-six percent of participants said that some customers ask for OEM glass (more than 10 percent but less than 50 percent), while 17 percent said a majority of customers ask for OEM glass.
Only 6 percent said they have never had a customer request OEM glass.
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