Umble Named Director of Auto Glass Claim Solutions for LYNX
January 26, 2012

Pittsburgh-based LYNX Services has named Chris Umble to the newly created position of executive director of auto glass claim solutions, according to a company release. He previously served as vice president of strategic initiatives. In addition, the company has hired Richard A. Palmer III as vice president of sales and marketing.

Umble will maintains his key account management duties and will take on responsibility for defining and executing business strategies to bring new value to existing client relationships and to drive growth in the company’s auto glass claims management segment, according to a company statement. Additionally, Umble will be responsible for managing and differentiating the company’s auto glass retail partner networks.

Palmer most recently served as vice president, corporate sales, for Mitchell International. Palmer’s responsibilities include directing sales, market development, product management, and client integration and support functions.

“LYNX Services has grown, and is growing, in significant ways beyond its original core glass claims business,” says Palmer. “I am excited about joining this successful organization and the opportunity to further its commercial growth in auto claims management, property claims management, strategic first-notice-of-loss services and beyond.”

Umble started his career with PPG Industries in 1986, and has been with LYNX Services since its inception in 1994. “As our portfolio of clients and services has grown and diversified, we have a need to expand our capabilities and yet also focus on the next generation of our core glass claims business,” says Umble. “I am excited about leveraging our knowledge of the claims, auto glass, and technology sectors in ways that ensure we serve clients with a distinct and distinguished offering.”

“We continue to invest in our business and to attract the talent needed to continue to best serve the insurance industry. Richard and Chris are two dynamic leaders, both with outstanding resumes and reputations in this industry. They have the vision, the values and the passion to help lead our company into the future,” adds John Wysseier, president of LYNX Services and vice president and general manager of parent company PGW’s insurance and services division. “Both the auto glass and insurance claims management environments are changing rapidly and our company is committed to leading that change. I look forward to working our entire team, and with Richard and Chris in their new roles, to continue to drive superior results and long term value for our customers.”

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