Utah Attorney General Files Nine Counts Against Owner of Windshield Repair Company for Identity Fraud
April 21, 2011

The Utah Attorney General has filed nine counts of identity fraud and fraudulent insurance acts against the owner of a windshield repair company in Davis County, Utah. According to court documents, Cody DeWayne Jacobsen, owner of Redd’s Shell Quick Lube was “fraudulently obtaining windshield repair authorizations under his clients’ insurance policies.”

The investigation by the Utah Department of Insurance found that Jacobsen had contacted Farmers Insurance and impersonated customers on the phone to get authorization to repair at least eight times.

Court documents state that Jacobsen “obtained insurance information from the client’s insurance card, then called the insurance carrier, claiming to be the policy owner, and ask for authorization to fix a crack or chip in the windshield.”

When interviewed by the investigators from the Utah Department of Insurance Jacobsen admitted that he did contact Farmers Insurance, but claimed it was a way to provide “customer service” to his customers. Customers claimed to have no knowledge of such glass claims, according to court documents.

A summons has been issued for Jacobsen to appear in court, according to the 2nd District Court-Farmington Department.

glassBYTEs.com™ contacted the Utah Department of Insurance who declined to comment as the criminal case is still in progress. Farmers Insurance has provided no comment at press time.

Stay tuned to glassBYTEs.com for information as the story develops.

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