Diamond Glass Companies Announces Pilot Program to Introduce
Glass Companies has introduced a new pilot program to test the introduction
of fuel surcharges in three key U.S. markets. The program is designed
to measure consumer and non-contract commercial responses to the introduction
of a fuel surcharge for remote, on-site automotive glass installation
services. Diamond's approach to coping with rising fuel costs is intended
to offer consumers more options in response to rising overhead costs.
The pilot program will test and measure consumer reactions to the introduction
of fuel surcharges, and will provide Diamond Glass Companies with valuable
research data and key insights into consumer opinions and purchasing patterns.
"Rising fuel costs are an issue that most industries have already
dealt with. In the auto glass industry, many companies, including Diamond
Glass Companies, have been absorbing this additional expense for several
months in anticipation of a decline in gas prices. The costs involved
in operating this business continue to rise, while the prices for windshield
installations by your local shop continues to decrease," said Duane
Hromada, Diamond's vice president of national field sales.
Diamond's Fuel Surcharge Test Program empowers the consumer by offering
them the option to pay a small surcharge for remote installation service,
or choose to bring their vehicles to one of Diamond's 240 nationwide locations,
"at their discretion" to be serviced. This pilot program is
a reflection of Diamond's continuing effort to respond to consumer demands
and provide better service nationwide. The information gained from this
pilot research program will enable Diamond Glass Companies to better-forecast
consumer purchasing patterns throughout the U.S. and the glass industry
as a whole.
to learn more about Diamond Glass Companies, or its new Fuel Surcharge
Pilot Program or call 800-234-GLASS.
HERE to read the original release.
HERE to join the discussion about Diamond's fuel surcharge announcement
on the AGRR message boards.