A glassBYTES reader in Arizona recently contacted the online daily newsletter
about a letter that Allied Insurance Agents in his area received earlier this
year. Having obtained a copy of the letter and accompanying paperwork from a local
agent with whom he does business, the reader, who asked not to be identified,
faxed a copy to glassBYTES
The letter reads:
Dear Allied Insurance Agent:
Thank you for your support of Allied's Blue Ribbon Glass program. Our association with Safelite Solutions allows for high quality glass repair and replacement for your customers.
A policy holder's stated preference is the only factor that should influence provider selection. We believe that we have built the best glass program in the industry, but we need your support in promoting the 1-800# and the opportunity for our customers to make their own choice of provider for glass repair or replacement without bias. While the Program allows customers to maintain the right to choose their own glass shop, the choice of a Safelite Auto Glass shop is often the most cost effective for the customer. Fast, reliable auto glass repair and replacement services is just a phone call away - 24 hours a day, 7 days a week at 800 282-1446.
We would like to share the following information:
Glass claims processed by your agency in January 2005 - 12
The benefits of using Safelite Glass include:
We encourage you to share this information with your staff. By working together we can reduce claim costs and provide the excellent customer service you promised.
If you have questions about the program, you may contact me at 800 228-4011, ext 7686 or by e-mail at email@example.com.
No reproduction, in print, electronic or any form without the expressed written permission of
Key Communications Inc. 540-720-5584.