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“Arriving on the Utah Motorsports Campus last week for the TechnaGlass automotive glass repair and replacement competitions, I immediately noticed the technicians would be working on racecars.” —Jenna Reed Continue reading
“Shopping at a big box retailer the other day, I was struck by the lessons that could be learned in customer service.” —Jenna Reed Continue reading
“Do you have questions about how to recalibrate Advanced Driver Assistance Systems (ADAS) after a windshield replacement? Auto Glass Week™ 2016 in San Antonio, Texas, is just the place to find answers.” —Jenna Reed Continue reading
“When airbags deploy in a crash, chances are good the glass is damaged. The collision repair and AGRR industries’ relationship goes back for decades. However, in recent years, it appears these ties have become stronger.” —Jenna Reed Continue reading
“You’ve established your company, grown it and found success—but is your performance worthy of making AGRR™ magazine’s Top Automotive Glass Retailers list?” —Jenna Reed Continue reading
“With the official holiday season kicking off this week, it leads me to wonder what your business plans are? Will you be open over Thanksgiving, Hanukkah (which starts December 6), Christmas and New Year’s Eve? Though retailers would have us believe the holiday season begins in early November with their barrage of music and festive displays, to me, the official start is this week when millions of Americans take to the roads.” —Jenna Reed Continue reading
“From sprained wrists and backs to tendonitis and more, physical labor goes hand in hand with repairing and replacing windshields. What precautions do you take to minimize the risk of injury?” —Jenna Reed Continue reading