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Tag Archives: Amica Mutual
One silver lining to the COVID-19 pandemic: a 22% decline in frequency of auto insurance repairable claims, translates into a record high level of customer satisfaction, according to the J.D. Power 2020 U.S. Auto Claims Satisfaction Study. Why the transformation? … Continue reading
J.D. Power recently released its 2017 U.S. Auto Insurance study, which examines customer satisfaction, reported that rates increased for 26-percent of consumers this year. This, unsurprisingly, caused price satisfaction to decline, though other areas of overall customer satisfaction increased, the … Continue reading
J.D. Power and Associates has issued its 2014 U.S. Auto Claims Satisfaction Study. Coming in first on its list for satisfaction is Amica Mutual. Continue reading