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Tag Archives: consent order
USAA Will Monitor and Audit Safelite Solutions
San Antonio, Texas-based USAA Casualty Insurance Co. will conduct monthly audits of Safelite Solutions (its third-party automotive glass claims administrator) and has updated its procedures to eliminate any function that could be interpreted as adjusting, according to a report it submitted to the Minnesota Department of Commerce. USAA also says it will do away with the guaranteed average invoice agreement. Continue reading →
Posted in glassBYTEs Original Story
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Tagged AGRR, consent order, glassBYTEs.com, Minnesota Department of Commerce, Safelite Solutions, Settlement, USAA
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Minnesota Department of Commerce Commissioner Settles with USAA; Guaranteed Average Invoice Agreement Out
The Minnesota Department of Commerce, Insurance Division, has entered a settlement agreement with San Antonio, Texas-based USAA Casualty Insurance Co. that provides for the USAA to pay a civil penalty of $50,000 and ensure that any independent adjuster engaged there to adjust automobile glass claims is properly licensed in the state. Continue reading →