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“They [Safelite] still try to take the job and steal the work,” says East Coast Auto Glass owner Paul Huot, though a new law anti-steering law has passed in the state.
An investigative report aired late last night that covers the state’s new anti-steering law for automotive glass claims on NBC Connecticut. The report centered on a Connecticut resident who alleges he was steered to Safelite AutoGlass by Safelite Solutions (a third-party automotive glass claims administrator) and AGRR company owners in the state allege this situation is not new.
“We will be doing an investigate report tonight focusing on the ‘anti-steering’ law in Connecticut,” says George Colli, an investigative reporter at NBC Connecticut WVIT-TV. The report will air at about 10 minutes into the 11 p.m. broadcast.