Tag Archives: Indiana Autobody Association

Following in the footsteps of repair companies in Florida, a group of repair shops in Indiana have filed a lawsuit against State Farm and dozens of other insurers, alleging the insurers use their direct repair programs to “artificially depress” repair rates and if shops don’t agree, customers are “improperly steered” away. Like the case in Florida, this lawsuit has potential implications for the AGRR industry, as automotive glass repair companies allege similar issues with third-party administrators (TPAs), which handle glass claims for insurers. Continue reading →