Tag Archives: LYNX Services

Safelite Takes Over Country Financial’s Auto Glass Services

Safelite has begun administering claims for Country Financial’s auto glass program. LYNX Services (LYNX) was the previous claims administrator. The change was effective January 1, 2021. “We’re excited to enhance our partnership with Country Financial and to have them join … Continue reading

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LYNX Services Adds Recalibration Services and More to Participant Profiles

LYNX Services (LYNX) has made some updates to its auto glass program participants’ profiles, which include whether or not the shop has recalibration services, with the aim of enhancing its policyholder experience. LYNX sent communication out to its auto glass … Continue reading

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TPA Talks Calibration Billing

“All calibrations require an authorization—both preliminary and final,” said Paul McFarland, senior director of supply chain management for LYNX Services a Solera Company. McFarland spoke to attendees during a seminar at Auto Glass Week 2019 and gave some insights into … Continue reading

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Employees at LYNX Services Reportedly File OSHA Complaint

News reports have surfaced against LYNX Services, a wholly owned subsidiary of Solera Holdings, Inc., provider of auto glass claim services. Twenty-two employees reportedly filed an Occupational Safety and Health Administration (OSHA) complaint against LYNX Services for not allowing them … Continue reading

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New Site Launched For LYNX Services

LYNX Services unveiled a new site for uploading invoices and dispatched work today. The site has been active for a few weeks and several glass retailers have been using it. Starting today all transaction related fax numbers to LYNX Services … Continue reading

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LYNX Now Requires Proof of Successful Recalibration

Third party administrator (TPA) LYNX Services, a Solera company, recently sent a notice to some auto glass repair shops and dealerships stating that it will now require documentation of a successful recalibration, which has to be accepted, prior to payment … Continue reading

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Reach Auto Glass Week™ 2016 Via Your Smartphone

Need the latest information about Auto Glass Week™ 2016 while you’re on the go? Thanks to LYNX Services’ Sponsorship, Auto Glass Week’s mobile app on Guidebook is now live. Continue reading

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Vista Equity Partners Completes Acquisition of Solera Holdings

Vista Equity Partners has officially closed its acquisition of Solera Holdings, parent company to LYNX Services, GTS and Glaxis. Other key investors include an affiliate of Koch Equity Development LLC, the investment and acquisition subsidiary of Koch Industries Inc., and an affiliate of Goldman, Sachs & Co. Continue reading

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It’s Official: Vista Equity Acquires Solera

Westlake, Texas-based Solera Holdings Inc., parent company of Lynx Services, has a new owner. Vista Equity Partners says it has acquired the company for $55.85 per share in cash (the Merger). The New York Times puts that at a $6.5 … Continue reading

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Solera Holdings Schedules Special Stockholders Meeting

Solera Holdings, parent company to LYNX Services, GTS and Glaxis, is moving forward with its plan to go private. It has scheduled a special stockholders meeting for December 8, 2015 at 8 a.m. Central Time, at the Grand Hyatt DFW at Dallas/Fort Worth International Airport to hold a vote on the deal. Continue reading

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Solera Holdings Says FTC Terminated Waiting Period under Hart-Scott-Rodino Antitrust Act

Solera Holdings, parent company to LYNX Services, GTS and Glaxis, announced that the waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976 was terminated by the United States Federal Trade Commission (FTC) on October 9, 2015. This waiting period … Continue reading

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Report: Solera Holdings Has New Suitor

Another company is considering an offer for Solera Holdings that tops Vista Equity Partners deal which is valued at $6.5 billion, including Solera’s existing debt, according to a report. Solera, parent company to LYNX Services, GTS and Glaxis, could terminate “the merger agreement [with Visa Equity] in compliance with its terms in order to accept a superior proposal,” according a U.S. Securities and Exchange Commission (SEC) document filed last week. Continue reading

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Solera Holdings to Go Private

Solera Holdings, parent company to LYNX Services, GTS and Glaxis, will operate as a privately-owned company once Vista Equity Partners, Koch Industries and Goldman, Sachs & Co., close the deal to acquire 100 percent of the outstanding shares of Solera common stock for $55.85 per share in cash, according a newly filed U.S. Securities and Exchange Commission (SEC) document. Continue reading

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UPDATED: Vista Equity Partners to Acquire Solera Holdings

Vista Equity Partners will acquire Solera Holdings in a transaction valued at $6.5 billion, which includes Solera’s existing debt. Other investors include an affiliate of Koch Equity Development LLC, which is the investment and acquisition subsidiary of Koch Industries Inc., and an affiliate of Goldman, Sachs & Co. Continue reading

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HOT NEWS: Vista Equity Partners to Acquire Solera Holdings

Vista Equity Partners will acquire Solera Holdings in a transaction valued at $6.5 billion, which includes Solera’s existing debt. Other investors include an affiliate of Koch Equity Development LLC, which is the investment and acquisition subsidiary of Koch Industries Inc., and an affiliate of Goldman, Sachs & Co. Continue reading

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Solera Holdings Cuts Fiscal 4Q Sales Call Short

Tony Aquila, Solera Holdings founder, chairperson and CEO, did not answer any questions or discuss the company’s future outlook during this week’s conference call on fiscal-year fourth-quarter sales. Why? Because the company is exploring a possible sale. Continue reading

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Solera Holdings Says It’s Exploring Possible Sale

Solera Holdings, which owns LYNX Services, GTS and Glaxis, is “exploring a variety of strategic alternatives,” including a possible sale of the company, according to a company statement it released. Continue reading

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LYNX Services, a Solera Company, to Sponsor Auto Glass Week™ Wednesday Afternoon Break

Rub … elbows that is, with many of the world’s top automotive glass companies, insurance providers and suppliers at Auto Glass Week™ 2015. There is no better way to meet new colleagues and renew old relationships than during the Wednesday afternoon refreshment break sponsored by LYNX Services, a Solera Company. Continue reading

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AGRR Company Owner Says TPA Withholding Claim Numbers Necessary to Process Claims

A more aggressive steering tactic may be appearing in the glass industry, according to one AGRR company owner. He says he has lost three customers when a third-party automotive glass claims administrator (TPA) would not provide the claim or dispatch numbers necessary to process the insurance claims. Continue reading

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LYNX Helps to Push Solera Holdings Revenues Up 15 Percent for the Americas

Solera Holdings, owner of LYNX Services, reported third-quarter 2015 revenues for the Americas of $149.7 million, up 15.4 percent over the same period last year. After excluding the revenues of the Insurance and Services division of Pittsburgh Glass Work, revenues grew by 3.8 percent over the prior year. Continue reading

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Chris Umble to Retire from LYNX Services

Chris Umble, vice president of sales initiatives for LYNX Services will retire June 30, 2015. Umble has been a part of LYNX (which is owned by Solera Holdings) since its beginning in 1994 when PPG Industries created the division. Continue reading

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Solera Holdings’ Revenues Up 33 Percent for Americas, Largely Due to LYNX Services

Solera Holdings, owner of LYNX Services, reported second-quarter 2015 revenues for the Americas of $148.0 million, up 33.2 percent from the prior second quarter. After excluding revenues for Service Repair Solutions and the Insurance and Services division of Pittsburgh Glass Works, Americas’ revenues grew by 5.9 percent from the prior year. Continue reading

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Solera Holdings Purchases Service Dynamics through Equity Interest

Solera Holdings, owner of LYNX Services, has acquired 100 percent of the equity interests of Service Dynamics. Continue reading

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What Were the Top Stories of 2014?

From acquisitions to divestments to lawsuits and consumer complaints over shattering backlites, 2014 was a big year for the AGRR industry. News from PGW, LYNX, Carlex, Guardian and others dominated the top-ten list of most clicked on glassBYTEs.com™ stories for … Continue reading

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Safelite’s Subpoenas Sent to Six AGRR Companies Over Anti-Steering Law on Hold

Six AGRR companies have withdrawn their motions to quash Safelite Group’s subpoenas over Connecticut’s Act Concerning Automotive Glass Work (Public Act 13-67) in the U.S. District Court of Connecticut after the companies have agreed to place the subpoenas “on hold.” Continue reading

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LYNX Services, Safelite Put Subpoena on Hold Over Connecticut Anti-Steering Law

LYNX Services has informed the U.S. District Court for the Western District of Pennsylvania that it and Safelite Group have reached an agreement to put the subpoena regarding Connecticut’s Act Concerning Automotive Glass Work (Public Act 13-67) on hold. The company filed a consent motion to withdraw its motion to quash the subpoena without prejudice and the judge agreed. Continue reading

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Safelite Opposes LYNX’s Motion to Quash Subpoena

Though the Second Circuit Court has ordered a preliminary injunction temporarily halting enforcement of Public Act 13-67—An Act Concerning Automotive Glass Work—the dispute over the subpoenas sent by Safelite continues to play out as the Connecticut Attorney General could decide to appeal the Circuit Court’s decision to the State Supreme Court. LYNX Services was served by Safelite and responded by asking the U.S. District Court for Western Pennsylvania to quash the subpoena. Safelite has responded in opposition. Continue reading

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Solera’s CEO Talks Glass During Quarterly Report

The addition of the automotive glass claims business has not yet had much of an impact on business, according to Tony Aquila, CEO of Solera Holdings. But he expects this to change soon. Continue reading

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Lynx Services Files Amended Motion to Quash Safelite Subpoena

At the judge’s request, Lynx Services has filed an amended motion to quash Safelite and Safelite Solutions’ subpoena in the Western U.S. District Court of Pennsylvania, explaining why this court is the “proper jurisdiction” and why attorneys feel the Columbus, Ohio-based company’s subpoena is “unduly burdensome” and seeks proprietary information. The subpoenas are related to the Connecticut lawsuit over the state’s new anti-steering law. Continue reading

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Lynx Services Files Motion to Quash Subpoena from Safelite in Connecticut Anti-Steering Case

Lynx Services has filed a motion in the U.S. Western District Court of Pennsylvania to quash a subpoena served on the company by Safelite Group and Safelite Solutions involving the Connecticut lawsuit over the state’s new anti-steering law. “The subpoena demands the production of documents that go to the very heart of Lynx’s business operations,” according to court documents filed by Lynx. Continue reading

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Solera CEO, Tony Aquila, to Deliver Wednesday Keynote at Auto Glass Week™ 2014

Tony Aquila, of Solera Holdings, Inc., will deliver the Wednesday keynote address at this year’s Auto Glass Week™, (http://autoglassweek.com/) which will be held at the Baltimore Convention Center in Baltimore, Md. He is scheduled to speak Wednesday morning, October 8, from 9:00 – 9:45 a.m. and will be presenting, “A Look Ahead.” Continue reading

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Solera Completes Acquisition of PGW’s Insurance and Services Division

Solera Holdings Inc. has completed the acquisition of the Insurance and Services Division of Pittsburgh Glass Works (I&S), which includes LYNX Services, GTS Services and GLAXIS. Continue reading

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Solera Announces Australia & New Zealand Cooperation Agreement with Suncorp Group

Solera Holdings is now the preferred provider of automobile insurance claims processing software and services for Suncorp Group, which includes a portfolio of leading general insurance brands in Australia and New Zealand. Continue reading

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Cheskis Anticipates Changes with Acquisition of Netcost

Gerber National Glass Services (GNGS), a third-party automotive glass claims administrator (TPA), might soon move away from its partnership with LYNX Services, which provides call center services. Boyd Group Income Fund is purchasing Netcost Claims Services (NCS)—and bringing with it, a call center—to combine with GNGS, according to Eddie Cheskis, CEO of Glass America, a Boyd Group subsidiary. Continue reading

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Solera Holdings to Acquire sachcontrol AG

Solera Holdings, which recently acquired the Insurance and Services Division of Pittsburgh Glass Works, including LYNX Services, GTS Services and Glaxis, has signed a definitive agreement to acquire sachcontrol AG, a property claims business based in Dresden, Germany. Continue reading

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Solera Holdings to Issue Private Notes to Raise Capital

Solera Holdings’ indirect wholly-owned subsidiary, Audatex North America Inc., plans to issue additional 6.000 percent senior notes due 2021 and additional 6.125 percent senior notes due 2023 in an aggregate principal amount of $100.0 million in a private offering. Audatex will use the proceeds for working capital and other general corporate purposes, which “may include funding the acquisition of the Insurance and Services Division of Pittsburgh Glass Works LLC,” that includes LYNX Services, GTS Services and Glaxis. Continue reading

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Industry Takes Wait and See Attitude with LYNX, Solera Holdings’ Deal

“I’m hoping that with Solera Holdings, [LYNX Services] can compete with Safelite Solutions’ dominance in the third-party administrator (TPA) [of automotive glass claims’] arena,” says Henry Peralta, sales manager for Stockton Auto Glass in Stockton, Calif. Westlake, Texas-based Solera Holdings is in the process of purchasing Pittsburgh Glass Works’ (PGW) Insurance and Services Division, which includes LYNX Services, GTS and Glaxis, along with other information technology services. Continue reading

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PGW Sells LYNX Services

Pittsburgh Glass Works (PGW) plans to sell its Insurance and Services Division (I&S), which includes LYNX Services, GTS and Glaxis, along with other information technology services to Solera Holdings (NYSE SLH) of Westlake, TX. Solera will purchase 100% of the … Continue reading

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Connecticut Officials File Opposition to Safelite’s Request for Preliminary Injunction in Anti-Steering Case

The Connecticut public act designed help prevent steering by third-party insurance claims administrators to affiliated auto glass companies should remain intact to “protect consumer choice,” attorneys representing the state Attorney General and insurance commissioner claim in court documents filed with the U.S. District Court of Connecticut Monday in opposition to Safelite’s motion for a preliminary injunction to half enforcement of Public Act 13-67. Continue reading

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