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The Collision Industry Electronic Commerce Association (CIECA) elected its 2020 officers during its board meeting earlier this month. The following are the association’s officers: Chairwoman: Kim DeVallance Caron, Enterprise Holdings; Vice chair: Jeff Schroder, Car-Part.com; Treasurer: Michael Naoom, Safelite Solutions; … Continue reading
Advancements in first notice of loss (FNOL) are already available and the benefits to integrating more technology could boost a customer’s overall experience, according to Michael Naoom in his recent webinar. Naoom is the assistant vice president of Safelite Solutions … Continue reading