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Citizen’s Insurance of Michigan is launching a new platinum program, effective November 1, that features full automotive glass coverage at a zero deductible for customers who agree to use its preferred auto glass companies, including Safelite AutoGlass, according to a company spokesperson. If a customer with this same policy decides to go to an independent auto glass shop for a replacement outside the preferred network, the deductible increases to $100, according to reports from glassBYTEs readers.