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Mitchell International (Mitchell), the parent company of National Auto Glass Specifications (NAGS), says COVID-19 hastened the pace of digital transformation in auto insurance. According to a company release, when the pandemic began, carriers and collision repairers were forced to find … Continue reading
Some auto glass members say having digital options for customers is needed and COVID-19 increased demand. The insurance claims side of the industry has offered customers options to file and check claim status reports online, and experts agree on its … Continue reading
Mitchell International, the parent company of National Auto Glass Specifications (NAGS), highlighted new industry trends that include augmented reality impacting the industry in its 2020 Third Quarter Industry Trends Report. glassBYTEs previously highlighted the view of Ryan Mandell, the company’s … Continue reading
Mitchell recently announced the availability of the Mitchell® Cloud Glass solution, a glass repair and replacement system that directly links original equipment manufacturer (OEM) repair procedures found in the Mitchell® TechAdvisor database to National Auto Glass Specifications (NAGS). According to … Continue reading
National Auto Glass Specifications (NAGS) adjusted its leadership team following John Gilmartin’s departure. Gilmartin had served as senior vice president of service, operations, and global markets for Mitchell International, Inc. “John is leaving Mitchell [International] and has effectively moved on … Continue reading
Mitchell International (NAGS) is returning to Auto Glass Week™ as a Cobalt sponsor. The company provides Glassmate™—a point-of-sale system that provides parts information, quote functions, work orders, invoicing and VIN decoding—all with access to NAGS. Visit Mitchell International in booth … Continue reading