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Tag Archives: NAGS
VINs in NAGS: Mitchell Shares Its Side of the Glass
A week ago, glassBYTEs.com spoke to several auto glass technicians about the prevalence of vehicle identification numbers and parts numbers not matching up in National Auto Glass Specifications (NAGS), a database created and maintained by Mitchell. This week, we have … Continue reading
By the Numbers: VINs and Parts Do Not Always Match
In early 2020, AGRR magazine explored the disconnect between vehicle identification numbers (VIN) and the NAGS numbers they identify. These issues have persisted into 2021. “I think our software probably doesn’t have all the correct information that the dealers have,” … Continue reading
Posted in glassBYTEs Original Story
Tagged Chevy, Idaho, Jeep Grand Cherokee, Mygrant, NAGS, PGW, RepairLink, vehicle identification numbers (VIN)
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Artificial Intelligence in Automotive Claims on Fast Track During Pandemic
The use of artificial intelligence (AI) in our daily lives was predicted in Hollywood movies decades ago and began to come true with Siri, Alexa and Smartphones. According to a white paper released recently by Mitchell International (the parent company … Continue reading
Is State Farm’s New Offer One the Industry Can’t Refuse?
A new offer is on the table from State Farm to auto glass providers in its National Glass Program. Effective Monday, July 5, State Farm will be offering a labor rate of $42 per NAGS labor hour in Zones 1, … Continue reading
Industry Webinar Highlights COVID-19 Challenges
As COVID-19 continues to impact the industry, the Collision Industry Electronic Commerce Association (CIECA) hosted a webinar that focused on some of the challenges associated with the continued spread of the virus. “This broadcast is aimed at addressing the many … Continue reading
Part Two: Mitchell International’s Industry Trends Report Highlights ADAS and Auto Glass Replacements
Mitchell International, the parent company of National Auto Glass Specifications (NAGS), highlighted how Advanced Driver Assistance Systems (ADAS) has made the auto glass replacement business more complex in its 2019 Fourth Quarter Industry Trends Report. glassBYTEs previously highlighted the company’s … Continue reading
Bud Oliver Leaves NAGS
National Auto Glass Specifications (NAGS) is losing one of its long-time employees – Bud Oliver, who has served as the product operations director for Mitchell International Inc. has resigned. “I decided to leave the company. I informed them of my … Continue reading
Posted in glassBYTEs Original Story
Tagged Bud Oliver, Mitchell International, NAGS, resignation
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Mitchell International Takes a Look at Industry Trends in Q4
Mitchell International, parent company of National Auto Glass Specifications (NAGS), recently published its 2019 Fourth Quarter Industry Trends Report, which highlight challenges and opportunities with emotional artificial intelligence (emotion AI) and claims; the impact of the increasing risks associated with … Continue reading
NAGS Seminar Showcased New Options
“Spoiler alert, we’re not altering the NAGS methodology,” said Debbie Day, general manager and executive vice president of Mitchell Auto Physical Damages. That opening statement came as a surprise to attendees who were expecting an update on last year’s announcement … Continue reading
John Gilmartin Has Left NAGS
National Auto Glass Specifications (NAGS) adjusted its leadership team following John Gilmartin’s departure. Gilmartin had served as senior vice president of service, operations, and global markets for Mitchell International, Inc. “John is leaving Mitchell [International] and has effectively moved on … Continue reading
State Farm Changes Rotational Jobs and Discount NAGS Pricing
State Farm’s Glass Claims Services sent out a notice to its National Glass Program participants yesterday that will impact the rotation of jobs among retailers and change the limit for customized offers. According to the company, its new policy changes … Continue reading
Posted in glassBYTEs Original Story
Tagged Glass Claims Services, LYNX, NAGS, National Glass Program, State Farm
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Safelite to Provide Claims Administration Services for Travelers Insurance
Safelite Solutions, Safelite’s claims administration company, has taken over administration of Travelers Insurance claims as of today. Claims were formerly administered by eGlassClaim, which is owned by Mitchell International, parent of NAGS, and done through the online resource. Travelers Insurance … Continue reading
Posted in glassBYTEs Original Story
Tagged eGlassClaim, NAGS, Safelite, Safelite Solutions, Travelers Insurance
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In Case you Missed it: Mitchell International Announces Sweeping Changes to NAGS at Auto Glass Week
In Case you Missed it: Mitchell International Announces Sweeping Changes to NAGS at Auto Glass Week
Mitchell International Announces Sweeping Changes to NAGS at Auto Glass Week
“Based on the complexity of what is happening in the market why is NAGS not changing?” asked John Gilmartin, senior vice president for Mitchell International (NAGS). “I’m here to tell you that we are.” NAGS announced it is going to … Continue reading
Excitement at Every Turn on Day 1
Auto glass professionals began their journey through Auto Glass Week™ on the first day of the conference today. Guests and participants could take advantage of seminars and added programs like Morning Coffee with Carl Tompkins. Morning Coffee with Carl Tompkins … Continue reading
Proposed Arizona Bill Addresses Auto Glass Repair and Replacement Practices
Arizona state Senator David Farnsworth has introduced an amendment to the state’s current legislation that relates to auto glass repair and replacement practices. More specifically, it addresses how auto insurers and third party administrators (TPAs) should handle auto glass claims. … Continue reading
Educating the Industry about NAGS
The National Auto Glass Specifications (NAGS) benchmark is a sensitive subject among the industry, something Mitchell International Inc. senior vice president of service and operations John Gilmartin addressed at Auto Glass Week™ as he explained how Mitchell is making improvements. … Continue reading
Posted in glassBYTEs Original Story
Tagged Auto Glass Week 2017, Mitchell International, NAGS
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Attend This Auto Glass Week Seminar to Learn What Is Changing at NAGS
Mitchell’s NAGS and its List Pricing and methodologies have been in the news this past year. You’ll hear from a top executive at Mitchell (NAGS parent) during Auto Glass Week™ about what happened, what is changing and what the future … Continue reading
Posted in glassBYTEs Headlines
Tagged 2017 Auto Glass Week, Mitchell International, NAGS
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Burco Products Included into NAGS
Burco Inc. has announced the integration of all of its Redi-Cuts side view mirror parts into the September release of the NAGS parts catalog. Burco mirror parts can now be identified through the hardware section for the front door glass. … Continue reading
Mitchell International Returns as Auto Glass Week™ Sponsor
If you’re looking to attend educational seminars, discover the latest industry products and tools as well as installation tips and techniques, then Auto Glass Week™ 2017 is the event for you. This October, Mitchell International, based in San Diego, Calif., … Continue reading
Posted in glassBYTEs Headlines
Tagged 2017 Auto Glass Week, Mitchell International, NAGS
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NAGS Benchmark: Further Details Revealed
AGRR magazine delved deep into the National Auto Glass Specifications (NAGS) benchmark in its May-June 2017 investigative article: IS NAGS broken? Today we reveal additional parts of our interview with John Gilmartin, senior vice president of services and operations at … Continue reading
AG Shops React to NAGS Pricing Revocation
In the two weeks since Mitchell International issued a statement announcing a re-issuance of the January NAGS benchmark and a reversion to September 2016 pricing, some shops are taking the news in stride. Continue reading
BREAKING NEWS: Methodology Review is “Necessary,” says Mitchell VP
The news yesterday that NAGS would be pulling back its January 2017 Benchmark pricing and reverting the pricing provided in the September 2016 update left many auto glass companies evaluating how such pricing changes would affect their businesses. Continue reading
RDN Retracts Error in NAGS Pricing
An article surfaced yesterday on RepairerDrivenNews.com (RDN), citing an error regarding the NAGS 5-percent price drop in September. However, the article has since been retracted and revised. The revised article emphasizes, “Rozint said that a temporary error in the May … Continue reading
Gerber Collision & Glass Reports Industry Sales Down
Gerber Collision & Glass reported that industry sales were down 2-4 percent this quarter, as Brock Bulbuck, CEO of its parent company the Boyd Group cited in its third quarter review on November 9. Bulbuck gave investors two reasons for … Continue reading
GEICO Sued for Underpaying Windshield Repair Costs
A Florida automotive glass company has leveled a class-action lawsuit at Geico General Insurance Co., claiming the insurance company short-changed the repair shop. Continue reading
Some Retailers Feeling Bite of Latest NAGS Price Changes
Some glass retailers are viewing the recent Mitchell International’s National Auto Glass Specifications Inc. (NAGS) price changes as business as usual. Continue reading
NAGS: Average Weighted Price Change Down 4.62 % for All Parts
Mitchell’s National Auto Glass Specifications Inc. (NAGS) has released the weighted average pricing changes for all parts, as well as top 100 and top 500 parts in its Fall International Benchmark Calculator. Continue reading
Posted in glassBYTEs Original Story
Tagged AGRR, Fall 2016 Benchmark Calculator, glassBYTEs.com, Mitchell's NAGS, NAGS
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Mitchell International Publishes 3rd Edition Older Model NAGS Book
Due to high industry demand, Mitchell International is now publishing a National Auto Glass Specifications (NAGS) book that covers model years 2000 to 2010, according to the company. Continue reading
CRL Automotive Assigns NAGS Numbers for Ram Van Aftermarket Sidelites and Backlites
C.R. Laurence Automotive has collaborated with National Auto Glass Specifications (NAGS) to assign NAGS identification numbers for the aftermarket sidelites and backlites of the 2014 Ram ProMaster Van. Continue reading
NAGS Spring Calculator Released, Average Price Increase of Top 100 is 0.7 Percent
The Spring 2014 National Auto Glass Specifications (NAGS) International Benchmark Calculator has been released and shows the average price change of top 100 most popular parts was a 0.7 percent increase since the last catalogue. The total average price change of top 10 parts was an increase of 0.4 percent. Continue reading
Posted in glassBYTEs Original Story
Tagged NAGS, NAGS May 2014, NAGS Spring 2014 Calculator
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Technicians Vote on Hardest Installations
As part of our March/April AGRR™ magazine, we asked automotive glass technicians to vote on the hardest installation via our “A Hard Day’s Lite” feature and the early tally is in. The 1982 Fiat Strada windshield, part No. FW391, has been voted the most difficult. Continue reading
AGRR Industry Debate Over NAGS Pricing Continues
“It’s death by a thousand cuts,” says Bryan Yarborough of Glass Doctor of Tampa Bay, discussing the latest National Auto Glass Specifications International Benchmark Fall Calculator. In the most recent calculator, 11 of the top 20 prices showed a decline.
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Posted in glassBYTEs Original Story
Tagged AGRR, AGRR magazine, Bryan Yarborough, Glass Doctor of Tampa Bay, Glass Doctor St. Louis & Kansas City, glassBYTEs, Gregg Johnson, Michael Eby, NAGS, National Auto Glass Specifications International Benchmark Fall Calculator, Novus Glass & Truck Accessories in Platteville, Wis.
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Mitchell International, Owner of NAGS, Purchased by KKR
Mitchell International, which owns National Auto Glass Specifications (NAGS), announced that global investment firm KKR has purchased Mitchell. “This will not have any impact to NAGS or the management team at Mitchell,” says Bud Oliver, director of product operations at Mitchell. Continue reading