Tag Archives: NAGS

Industry Webinar Highlights COVID-19 Challenges

As COVID-19 continues to impact the industry, the Collision Industry Electronic Commerce Association (CIECA) hosted a webinar that focused on some of the challenges associated with the continued spread of the virus. “This broadcast is aimed at addressing the many … Continue reading

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Part Two: Mitchell International’s Industry Trends Report Highlights ADAS and Auto Glass Replacements

Mitchell International, the parent company of National Auto Glass Specifications (NAGS), highlighted how Advanced Driver Assistance Systems (ADAS) has made the auto glass replacement business more complex in its 2019 Fourth Quarter Industry Trends Report. glassBYTEs previously highlighted the company’s … Continue reading

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Bud Oliver Leaves NAGS

National Auto Glass Specifications (NAGS) is losing one of its long-time employees – Bud Oliver, who has served as the product operations director for Mitchell International Inc. has resigned. “I decided to leave the company. I informed them of my … Continue reading

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Mitchell International Takes a Look at Industry Trends in Q4

Mitchell International, parent company of National Auto Glass Specifications (NAGS), recently published its 2019 Fourth Quarter Industry Trends Report, which highlight challenges and opportunities with emotional artificial intelligence (emotion AI) and claims; the impact of the increasing risks associated with … Continue reading

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NAGS Seminar Showcased New Options

“Spoiler alert, we’re not altering the NAGS methodology,” said Debbie Day, general manager and executive vice president of Mitchell Auto Physical Damages. That opening statement came as a surprise to attendees who were expecting an update on last year’s announcement … Continue reading

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John Gilmartin Has Left NAGS

National Auto Glass Specifications (NAGS) adjusted its leadership team following John Gilmartin’s departure. Gilmartin had served as senior vice president of service, operations, and global markets for Mitchell International, Inc. “John is leaving Mitchell [International] and has effectively moved on … Continue reading

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State Farm Changes Rotational Jobs and Discount NAGS Pricing

State Farm’s Glass Claims Services sent out a notice to its National Glass Program participants yesterday that will impact the rotation of jobs among retailers and change the limit for customized offers. According to the company, its new policy changes … Continue reading

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Safelite to Provide Claims Administration Services for Travelers Insurance

Safelite Solutions, Safelite’s claims administration company, has taken over administration of Travelers Insurance claims as of today. Claims were formerly administered by eGlassClaim, which is owned by Mitchell International, parent of NAGS, and done through the online resource. Travelers Insurance … Continue reading

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In Case you Missed it: Mitchell International Announces Sweeping Changes to NAGS at Auto Glass Week

In Case you Missed it: Mitchell International Announces Sweeping Changes to NAGS at Auto Glass Week

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Mitchell International Announces Sweeping Changes to NAGS at Auto Glass Week

“Based on the complexity of what is happening in the market why is NAGS not changing?” asked John Gilmartin, senior vice president for Mitchell International (NAGS). “I’m here to tell you that we are.” NAGS announced it is going to … Continue reading

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Excitement at Every Turn on Day 1

Auto glass professionals began their journey through Auto Glass Week™ on the first day of the conference today. Guests and participants could take advantage of seminars and added programs like Morning Coffee with Carl Tompkins. Morning Coffee with Carl Tompkins … Continue reading

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Auto Glass Company Finds Success in Writing to TPA about Unfair Pricing

Tired of accepting discounts off NAGS rates, Christina Risinger, manager at Bartak Glass in O’Neill, Neb., contacted higher ups at a third party administrator (TPA)with whom they work, stating that the company would be happy to negotiate prices they considered … Continue reading

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Proposed Arizona Bill Addresses Auto Glass Repair and Replacement Practices

Arizona state Senator David Farnsworth has introduced an amendment to the state’s current legislation that relates to auto glass repair and replacement practices. More specifically, it addresses how auto insurers and third party administrators (TPAs) should handle auto glass claims.  … Continue reading

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Educating the Industry about NAGS 

The National Auto Glass Specifications (NAGS) benchmark is a sensitive subject among the industry, something Mitchell International Inc. senior vice president of service and operations John Gilmartin addressed at Auto Glass Week™ as he explained how Mitchell is making improvements. … Continue reading

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Attend This Auto Glass Week Seminar to Learn What Is Changing at NAGS

Mitchell’s NAGS and its List Pricing and methodologies have been in the news this past year. You’ll hear from a top executive at Mitchell (NAGS parent) during Auto Glass Week™ about what happened, what is changing and what the future … Continue reading

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Burco Products Included into NAGS

Burco Inc. has announced the integration of all of its Redi-Cuts side view mirror parts into the September release of the NAGS parts catalog. Burco mirror parts can now be identified through the hardware section for the front door glass. … Continue reading

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Mitchell International Returns as Auto Glass Week™ Sponsor

If you’re looking to attend educational seminars, discover the latest industry products and tools as well as installation tips and techniques, then Auto Glass Week™ 2017 is the event for you. This October, Mitchell International, based in San Diego, Calif., … Continue reading

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NAGS Benchmark: Further Details Revealed

AGRR magazine delved deep into the National Auto Glass Specifications (NAGS) benchmark in its May-June 2017 investigative article: IS NAGS broken? Today we reveal additional parts of our interview with John Gilmartin, senior vice president of services and operations at … Continue reading

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AG Shops React to NAGS Pricing Revocation

In the two weeks since Mitchell International issued a statement announcing a re-issuance of the January NAGS benchmark and a reversion to September 2016 pricing, some shops are taking the news in stride.

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BREAKING NEWS: Methodology Review is “Necessary,” says Mitchell VP

The news yesterday that NAGS would be pulling back its January 2017 Benchmark pricing and reverting the pricing provided in the September 2016 update left many auto glass companies evaluating how such pricing changes would affect their businesses.

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RDN Retracts Error in NAGS Pricing

An article surfaced yesterday on RepairerDrivenNews.com (RDN), citing an error regarding the NAGS 5-percent price drop in September. However, the article has since been retracted and revised. The revised article emphasizes, “Rozint said that a temporary error in the May … Continue reading

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Gerber Collision & Glass Reports Industry Sales Down

Gerber Collision & Glass reported that industry sales were down 2-4 percent this quarter, as Brock Bulbuck, CEO of its parent company the Boyd Group cited in its third quarter review on November 9. Bulbuck gave investors two reasons for … Continue reading

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GEICO Sued for Underpaying Windshield Repair Costs

A Florida automotive glass company has leveled a class-action lawsuit at Geico General Insurance Co., claiming the insurance company short-changed the repair shop.

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Some Retailers Feeling Bite of Latest NAGS Price Changes

Some glass retailers are viewing the recent Mitchell International’s National Auto Glass Specifications Inc. (NAGS) price changes as business as usual.

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NAGS: Average Weighted Price Change Down 4.62 % for All Parts

Mitchell’s National Auto Glass Specifications Inc. (NAGS) has released the weighted average pricing changes for all parts, as well as top 100 and top 500 parts in its Fall International Benchmark Calculator.

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Mitchell International Publishes 3rd Edition Older Model NAGS Book

Due to high industry demand, Mitchell International is now publishing a National Auto Glass Specifications (NAGS) book that covers model years 2000 to 2010, according to the company.

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CRL Automotive Assigns NAGS Numbers for Ram Van Aftermarket Sidelites and Backlites

C.R. Laurence Automotive has collaborated with National Auto Glass Specifications (NAGS) to assign NAGS identification numbers for the aftermarket sidelites and backlites of the 2014 Ram ProMaster Van.

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NAGS Spring Calculator Released, Average Price Increase of Top 100 is 0.7 Percent

The Spring 2014 National Auto Glass Specifications (NAGS) International Benchmark Calculator has been released and shows the average price change of top 100 most popular parts was a 0.7 percent increase since the last catalogue. The total average price change of top 10 parts was an increase of 0.4 percent.

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Technicians Vote on Hardest Installations

As part of our March/April AGRR™ magazine, we asked automotive glass technicians to vote on the hardest installation via our “A Hard Day’s Lite” feature and the early tally is in. The 1982 Fiat Strada windshield, part No. FW391, has been voted the most difficult.

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AGRR Industry Debate Over NAGS Pricing Continues

“It’s death by a thousand cuts,” says Bryan Yarborough of Glass Doctor of Tampa Bay, discussing the latest National Auto Glass Specifications International Benchmark Fall Calculator. In the most recent calculator, 11 of the top 20 prices showed a decline.

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Mitchell International, Owner of NAGS, Purchased by KKR

Mitchell International, which owns National Auto Glass Specifications (NAGS), announced that global investment firm KKR has purchased Mitchell. “This will not have any impact to NAGS or the management team at Mitchell,” says Bud Oliver, director of product operations at Mitchell.

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