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What is the real difference between OE and aftermarket glass? How does this make a difference when dealing with insurers, what do you have to use based on positions from the car makers? How does calibration fit into all of … Continue reading
The Novus biennial Super Session came to a close Saturday with doses of both enthusiasm and realism. The Saturday morning session began with the enthusiasm—in the form of two presentations by Gary Michaels of Southwestern Consulting, who challenged to group to be more enthusiastic about their work. “Enthusiasm is contagious,” he said, “it makes other people want to help you and makes people better than they are.”