Tag Archives: Safelite Group

Safelite Group Acquires Troy Auto Glass

Safelite® Group, owner of Safelite® AutoGlass, announced today an agreement to acquire the assets of Troy Auto Glass in Troy, Mich. Troy Auto Glass, with one location, offers a variety of services such as auto glass replacement, windshield calibration, fleet … Continue reading

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Safelite Group Names New Executive Vice President, Supply Chain

Safelite® Group, parent company to Safelite AutoGlass® and Safelite® Solutions, announced John Stacy as the company’s new executive vice president, supply chain. “Our industry-leading supply chain has long played a key role in Safelite’s success, helping us serve customers where and when … Continue reading

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Safelite to Close Business Unit

Safelite Autoglass is notifying employees and key customers today that it intends to end its wholesale operation, Service Auto Glass, this week. Safelite Group will officially sunset the Service Auto Glass brand and the wholesale side of its business on … Continue reading

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Associations Speak Out On Connecticut Auto Glass Bill

Associations and businesses have begun to speak out – in both opposition and support – of a new piece of auto glass legislation introduced in Connecticut’s General Assembly. The bill, also known as HB 5294, looks to “establish an auto … Continue reading

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Analysis: Sizing up a Shifting Market with Safelite’s Latest Acquisition

The U.S. auto glass repair and replacement market is increasingly concentrated in some respects but highly fragmented outside of a few major players. Those major players have, in recent years, overtaken large shares of the market through mergers and acquisitions. … Continue reading

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Safelite Group Announces New Chief Customer Experience Officer

Safelite Group, parent company to Safelite AutoGlass, announced the promotion of Renee Cacchillo to executive vice president, customer experience officer. “As the architect of our customer driven strategy, Renee’s proven record of success in improving customer and business insights has … Continue reading

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Safelite Group Acquires Black Diamond Auto Glass

Safelite® Group has acquired the assets of Black Diamond Auto Glass with 4 locations in Arizona. The transaction was completed November 9, 2018. “As a family-owned business, our people and our customers are a top priority making it important that … Continue reading

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Insurance Claims Management Announces New Majority Owners

Dan Wilson, former CEO of Safelite Group, and Paul Gross, former CEO of Insurance Claims Management (ICM), the privately held parent company of HSG and the ProGlass Alliance Network, are now the majority owners of ICM as an investor group. … Continue reading

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Former Technicians Sue Safelite Due to “Forty Hour Plan”

Two former Maryland Safelite technicians are suing the company for alleged unpaid wages, according to a July 31 lawsuit filed in the U.S. District Court of Maryland Northern Division. Plaintiffs Lamar Mackall and Ryan Hunter claim the company illegally altered … Continue reading

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Judge Grants Timeline Extension for Campfield vs. Safelite Case

An Ohio judge has granted an extension in the timeline for the discovery phase of the lawsuit filed against Safelite Group, Inc. by Richard Campfield and Ultra Bond. Judge Michael Watson of the Eastern Division of the Southern District of … Continue reading

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WY Bill: Owners Can Choose OEM Parts at No Extra Cost

A proposed amendment to Chapter 19 by the Wyoming Department of Insurance (DOI) that would allow vehicle owners the right to choose OEM parts at no extra cost, is currently awaiting approval by Gov. Matt Mead. Some auto glass repair … Continue reading

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Former Safelite Group CEO Files Complaint Against the Company

Dan Wilson, former president and CEO of Belron U.S. and Safelite Group, has filed a complaint against the company alleging that its nonqualified deferred compensation plan was mismanaged, causing him to lose millions of dollars in owed income taxes, penalty and interest.

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Safelite Responds to Minnesota Department of Commerce in Court

Whether Safelite Solutions customer service representatives (CSRs) use the word “may” be or “will” be balance billed by out-of-network glass companies does not make a difference, according to a Safelite Group and Safelite Solutions court filing late last week. Both words are truthful, the company said in its response to the Minnesota Department of Commerce in the court filing.

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Former Employee Enters Private Mediation with Safelite

Former Safelite employee Mauro Castillo Vidal and Safelite Group are entering private mediation to discuss discrimination allegations brought by Vidal against the country’s largest installer. The parties have agreed on a private mediator and have asked to court to give them until September 30, 2016 to complete discussions.

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Safelite AutoGlass to Hire 900 at New Mexico Center

Safelite Group will create 900 new insurance claims processing and support jobs in Rio Rancho, N.M., over the next four years as it opens a new center, according to Gov. Susana Martinez.

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Safelite Asks Court for Summary Judgment in Minnesota Case

Safelite Group and Safelite Solutions have filed a motion for summary judgment in their lawsuit against the Commissioner of the Minnesota Department of Commerce. They ask that the U.S. District Court for Minnesota enjoin and declare invalid enforcement of a state statute which excludes the company “from doing business without the opportunity for a hearing.”

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Safelite Group and Former Technician Continue Settlement Discussions

Safelite Group and Yadir Ontiveros, a former technician who says the company violated Fair Labor Standards Act (FLSA) by paying on a piece-rate basis, have not reached a settlement agreement.

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Minnesota Commerce Commissioner Responds to Safelite’s Interrogatory

The Commissioner of the Minnesota Department of Commerce has objected to Safelite Group and Safelite Solutions interrogatory questions in the U.S. Federal District Court for Minnesota. Safelite Group and Safelite Solutions filed a lawsuit against the Commissioner in April 2015 … Continue reading

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Safelite Denies Allegations it Violated the Americans with Disabilities Act

Safelite Group has denied allegations it violated the Americans with Disabilities Act in the U.S. District Court, in the Northern District of California. The allegation was made by Christina Castillo, an individual with a disability, according to court documents, who was employed in an inventory control position by Safelite from April 2007 to December 2007.

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AAA Mid-Atlantic Auto Glass to Be Rebranded Safelite AutoGlass

AAA Mid-Atlantic Auto Glass (AMAG) branding will quickly transition to Safelite AutoGlass as a part of the acquisition, says Melina Metzger, public relations manager for Safelite Group. Safelite Group, Safelite AutoGlass’ parent company, is acquiring substantially all the automotive glass repair and replacement assets from AMAG.

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Safelite Acquires AAA Mid-Atlantic Auto Glass

COLUMBUS, Ohio – Safelite® Group, Safelite AutoGlass® parent company, has reached an agreement to acquire substantially all vehicle glass repair and replacement assets from AAA Mid-Atlantic Auto Glass LLC (AMAG). AMAG was a joint venture owned by wholly owned subsidiaries of AAA Club Alliance and Club Assist.

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Safelite Adds Three New Executives

Safelite Group, the parent company of Safelite AutoGlass, Safelite Solutions and Service AutoGlass, has named three new hires. Christina Hays has joined as vice president of marketing; Cheri Sagona is now associate vice president of culture and communications; and Abby Zimmerman is director of recruitment.

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Safelite to Hire 300 for Call Centers to Support $1.5 Billion in Sales

Safelite Group plans to hire 300 new phone representatives for its two Columbus, Ohio-area call centers, to support the company’s “all-time high of $1.5 billion” in sales for 2015.

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Safelite Group Senior VP Recognized

Renee Cacchillo, Safelite Group senior vice president of customer, brand and technology has been named a “2015 Customer Champion” by 1to1 Media.

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Safelite Group Buys Central Missouri AGRR Company

Safelite Group is acquiring substantially all of the automotive glass assets of central Missouri-based Accurate Glass.

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Settlement Deadline Nears in Campfield-Safelite Case

A U.S. District Court in Ohio has ordered Rich Campfield, founder of Ultra Bond in Grand Junction, Colo., to make a settlement demand by the end of this month in the case against Safelite Group, Safelite Solutions and Safelite Fulfillment (Safelite). Safelite is to respond no later than December 20, 2015, according to the U.S. District Court, Southern District of Ohio, Eastern Division. The case revolves around allegations of misleading advertising that favors replacement of windshields rather than repairs of long cracks.

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Safelite Group Acquires Turner’s Custom Auto Glass in South Carolina

Safelite Group, parent company to Safelite AutoGlass, is acquiring substantially all of the automotive glass assets of Turner’s Custom Auto Glass based in Florence, S.C. The company will operate under a co-branding strategy “until further plans are made,” according to Safelite.

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Safelite Denies Former Technician’s Class Action Allegations Over Pay-Per-Piece Compensation

Safelite Fulfillment, Safelite Group and Safelite Glass Corp. have denied a former technician’s allegations that the company violated the Fair Labor Standards Act (FLSA) through its pay-per-piece program. The complaint “fails to state sufficient facts,” according to Safelite’s attorney.

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Minnesota Case Takes One Step Closer to Trial

The case between Safelite Group, Safelite Solutions and the Minnesota Commerce Commissioner is moving closer to trial. Safelite Group had sued the commissioner and asked the U.S. District Court of Minnesota for a preliminary injunction to enjoin and declare invalid enforcement of a Minnesota statute which excludes “Safelite from doing business in Minnesota without the opportunity for a hearing.”

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Safelite Group Undergoes Organizational Changes with Executives

Safelite Group, which owns Safelite AutoGlass and Safelite Solutions, has promoted Renee Cacchillo, formerly vice president of customer and brand strategy, to the senior leadership team as senior vice president of customer, brand and technology. She will add the strategic … Continue reading

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Safelite Group Acquires Western Pennsylvania-Based Pro Auto Glass

Safelite Group is acquiring substantially all of the automotive glass assets of Hermitage, Pa.-based Pro Auto Glass & Mirror. For the immediate future, the company will operate under a Safelite and Pro Auto Glass co-branding strategy.

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Minnesota Supreme Court Denies Safelite’s Petition for Review

The Minnesota Supreme Court has denied Safelite Group and Safelite Solutions petition for further review of an Appellate Court decision that upholds the settlement agreement between the Minnesota Department of Commerce, Insurance Division and Auto Club Group.

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Minnesota Department of Commerce Commissioner Calls Safelite Complaint “Misleading”

Safelite Group and Safelite Solutions complaint in U.S. District Court, District of Minnesota, over a Minnesota statute is “misleading,” according to attorneys representing the Commissioner of the Minnesota Department of Commerce. Safelite Group has sued the commissioner and asked the court for a preliminary injunction and to enjoin and declare invalid enforcement of a Minnesota statute which excludes “Safelite from doing business in Minnesota without the opportunity for a hearing.”

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Safelite’s Complaint Against Minnesota Attorney General Is Voluntarily Dismissed

Safelite Group and Safelite Solutions have voluntarily dismissed the complaint against Lori Swanson, in her official capacity as Attorney General of Minnesota, without prejudice in the U.S. District Court of Minnesota. The complaint remains against the second defendant—the Commissioner of the Minnesota Department of Commerce. Safelite filed the complaint to enjoin and declare invalid enforcement of a Minnesota statute which excludes “Safelite from doing business in Minnesota without the opportunity for a hearing.”

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Safelite Asks U.S. District Court for Preliminary Injunction

Safelite Group and Safelite Solutions have asked the U.S. District Court of Minnesota to issue a preliminary junction to temporarily halt enforcement of a Minnesota statute it contends prohibits “insurers and insurance claims processors from engaging in truthful commercial speech.”

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Minnesota Insurance Department Asks State Supreme Court to Deny Safelite’s Petition

Minnesota’s Department of Commerce, Insurance division, has asked the Minnesota Supreme Court to deny Safelite Group and Safelite Solutions petition for review. Safelite asked for the review of a decision by the Appellate Court that upholds the settlement agreement between the Minnesota Department of Commerce, Insurance Division, and Auto Club Group.

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Safelite CEO Honored as Red Cross Humanitarian of the Year

Tom Feeney, president and CEO of Safelite Group, which owns Safelite AutoGlass and Safelite Solutions, is the recipient of the 2015 American Red Cross Humanitarian of the Year award—an honor bestowed upon those who have improved lives in central Ohio and beyond, according to the company.

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Safelite Asks Minnesota Supreme Court to Review Cease and Desist Order from Insurance Division

Safelite Group and Safelite Solutions have petitioned the Minnesota Supreme Court to review a decision by the appellate court that upholds the settlement agreement between the Minnesota Department of Commerce, Insurance Division, and Auto Club Group. The settlement requires Auto Club Group to “cease and desist from using Safelite Solutions, or any other subsidiary of Safelite Group Inc., as its administrator of automotive glass claims in Minnesota,” according to the settlement agreement.

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Minnesota Department of Commerce Commissioner Settles with the Auto Club Group

The Minnesota Department of Commerce, Insurance Division, has entered a settlement agreement with the Auto Club Group that provides for the Auto Club Group to pay a civil penalty of $150,000 and “cease and desist from using Safelite Solutions, or any other subsidiary of Safelite Group Inc. as its administrator of automobile glass claims in Minnesota,” according to the settlement agreement.

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Johnson, Safelite and Archer Western Contractors Agree to Settlement Conference

Jerri Joann Johnson, who filed a complaint against Safelite alleging one of its technicians caused damage to her vehicle which the company “refuses to fix,” has agreed to a settlement conference with Safelite Group and Archer Western Contractors.

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Judge Grants Permanent Injunction Against Connecticut Anti-Steering Law

The lawsuit filed by Safelite Group and Safelite Solutions against Connecticut Attorney General George Jepsen and Thomas Leonardi, state insurance commissioner, over the state’s anti-steering law has reached a resolution. A Connecticut U.S. District Court judge has granted the parties’ joint motion for entry of final judgment, permanent injunction and stipulation of voluntary dismissal.

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Safelite, Connecticut Attorney General Reach Settlement over Anti-Steering Law

Safelite Group, Connecticut Attorney General George Jepsen and Thomas Leonardi, state insurance commissioner, have “agreed in principle on the major terms of a settlement and have begun preparing definitive documents memorializing the agreement,” the parties’ attorneys have reported to the U.S. District Court of Connecticut.

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Safelite Acquires AGRR Services’ Side of Santa Fe Glass

Safelite Group, parent company to Safelite AutoGlass, is acquiring substantially all of the automotive glass assets of Kansas City’s Santa Fe Glass, not including its glazing-related business. The AGRR business “will operate under a Safelite and Santa Fe co-branding strategy until further plans are made,” according to a Safelite statement.

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Safelite’s Subpoenas Sent to Six AGRR Companies Over Anti-Steering Law on Hold

Six AGRR companies have withdrawn their motions to quash Safelite Group’s subpoenas over Connecticut’s Act Concerning Automotive Glass Work (Public Act 13-67) in the U.S. District Court of Connecticut after the companies have agreed to place the subpoenas “on hold.”

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LYNX Services, Safelite Put Subpoena on Hold Over Connecticut Anti-Steering Law

LYNX Services has informed the U.S. District Court for the Western District of Pennsylvania that it and Safelite Group have reached an agreement to put the subpoena regarding Connecticut’s Act Concerning Automotive Glass Work (Public Act 13-67) on hold. The company filed a consent motion to withdraw its motion to quash the subpoena without prejudice and the judge agreed.

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Safelite Group Announces Three Promotions

Safelite Group has promoted three long-time employees within its supply chain group. Rich Glover has been named vice president of manufacturing and distribution; Paul Groves has been promoted from director of materials management to assistant vice president, supply chain; and Reuben Lo has been promoted from a senior analyst in the finance department to general manager of Service AutoGlass.

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Court Refers Case over Alleged Violations of Family Medical Leave Act to Mediation

The Eastern U.S. District Court of Michigan, Northern division, has referred a case against Safelite Group by a former employee to mediation. The case alleges violations to the Family Medial Leave Act (FMLA) and the Americans with Disabilities Act (ADA). The parties involved, a former employee based in Livonia, Mich., and Safelite Group told the court “it may be helpful if this court refers the case to mediation,” according to court documents. The judge agreed.

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Safelite Dismissed from Nevada Rollover Lawsuit

Safelite Group has been dismissed from the lawsuit by a woman who says she lost both her husband and young daughter in a rollover crash, according to documents filed in the U.S. District Court in Clark County, Nev. Iwona Patnaude initially alleged that the windshield separated from the vehicle in a North Dakota crash and listed Safelite as a defendant in her suit, claiming the company had replaced the windshield.

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Safelite Creates New Position: Vice President, Customer and Brand Strategy

Safelite Group has named Renee Cacchillo to the newly created position of vice president, customer and brand strategy. Cacchillo was formerly vice president of service delivery.

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Safelite Group Acquires Auto Glass Division of Detroit-Based Michigan Mobile

Safelite Group has acquired the auto glass division assets of Michigan Mobile Glass & Trim Inc., which includes three locations in the Detroit metro area and one location in Traverse City, Mich. The deal excludes the glazing-related business.

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