Tag Archives: State Farm

Illinois Homeowners Win in State Farm Loss Value Case

A case concerning State Farm’s coverage of residential property may have implications for the auto glass industry in the future. The Supreme Court of Illinois supported a proposed class of homeowners in Jarret Sproull v. State Farm Fire and Casualty … Continue reading

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State Farm Helping Those Impacted by Hurricane Ida

Our catastrophe response team is currently assisting customers following Hurricane Ida. We are committed to handling each customer’s claim, bringing the necessary resources and the largest catastrophe response effort in the industry for the benefit of our customers. Click here … Continue reading

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Is State Farm’s New Offer One the Industry Can’t Refuse?

A new offer is on the table from State Farm to auto glass providers in its National Glass Program. Effective Monday, July 5, State Farm will be offering a labor rate of $42 per NAGS labor hour in Zones 1, … Continue reading

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State Farm Seeks Trial in $1.4 Million Suit Against Auto Glass Company

State Farm Mutual Automobile Insurance Company and State Farm Fire and Casualty Company (collectively State Farm) has filed a federal lawsuit in Florida’s Middle District Court against At Home Auto Glass LLC, William Camp and Nicholas Alexander (collectively defendants). The … Continue reading

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State Farm and Ford Team Up on Usage-based Insurance

State Farm and Ford recently announced the companies have entered into an agreement to share connected vehicle telematics data for usage-based insurance (UBI) products. State Farm customers with eligible connected Ford vehicles will be able to opt-in to Drive Safe … Continue reading

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Auto Glass Related Companies Make Fortune 500 Listing

Fortune 500 magazine ranked the biggest American companies in its June/July 2020 issue, a few of which are related to the auto glass and insurance industries. Several were in the top 100: Ford Motor landed the 12th spot earning $155,900 … Continue reading

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Reimbursements Land State Farm in Supreme Court

MRI Associates of Tamps Inc. (MRI Associates) went to the Supreme Court in hopes of overturning a previous ruling in favor of State Farm Insurance Co. (State Farm). The lawsuit centers on State Farm’s method for calculating reimbursements under Florida’s … Continue reading

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State Farm Accused of Denying Auto Benefits to Accident Victims

Heather Hack, Gregory Hack and Skylar Hack, became the first individuals to file a class action lawsuit against State Farm Fire and Casualty Insurance Co. (State Farm) for allegedly withholding thousands of dollars in policyholder’s personal injury benefits. The group’s … Continue reading

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State Farm Changes Rotational Jobs and Discount NAGS Pricing

State Farm’s Glass Claims Services sent out a notice to its National Glass Program participants yesterday that will impact the rotation of jobs among retailers and change the limit for customized offers. According to the company, its new policy changes … Continue reading

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AOB Still an Issue in Florida

State Farm recently filed a lawsuit in Florida arguing against the state Office of Insurance Regulation’s (OIR) requests for public record information required by the state. Many of the records involved assignment of benefits (AOB) and insurance claims. State Farm … Continue reading

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How the Auto Glass Industry Stacks Up In The Fortune 500

Fortune 500 magazine, ranked the biggest American companies in its June 2018 issue, a few of which are related to the auto glass and insurance industries. Three were in the top 100: State Farm Insurance landed the 36th spot earning … Continue reading

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State Farm Auto Lawsuits Still a Hot Topic in Florida

Usually when a car accident leads to a windshield replacement, the victim contacts his or her insurance provider. From there, he or she goes through a series of steps in order to get their vehicle back on the road. Recently, … Continue reading

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State Farm Responds to Claims of Influencing Non-OEM Auto Repair

A jury recently found Texas-based John Eagle Collision Center liable for injuries sustained by Matthew and Marcia Seebachan following a 2013 crash because  a repair was not done according to OEM specifications, according to the verdict. Now, State Farm is … Continue reading

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Arizona Senate Bill Clears First Hurdle

After much discussion, Arizona SB 1155, a bill aimed at strengthening the state’s current anti-steering laws and requiring timely inspections of glass claims, cleared the state’s Senate Committee on Government.  “I come here before you today as someone who’s been … Continue reading

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What’s the Cost of Doing Business?

Not getting paid in full for parts, time and labor is easily one of auto glass shops’ biggest grievances when it comes to working with insurers and Third Party Administrators (TPAs). This, at least, is according to a recent survey … Continue reading

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Eleventh Circuit Reversal of Anti-Trust Lawsuit Encourages Progression of Similar Cases

The reinstatement of a lawsuit by five auto repair shops against insurers for violating antitrust laws has spurred more auto shops whose lawsuits have been stagnant since 2015 to follow suit. In September, the Eleventh Circuit Court of Appeals reversed … Continue reading

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Lawsuit against State Farm Highlights Insurer’s Influence on Auto Repairs

“Greedy insurance companies have been bullying auto body shops into fixing damaged vehicles with unsafe practices and materials for decades,” said attorney Todd Tracy, who recently filed a lawsuit against State Farm Mutual Auto Insurance on behalf of his clients … Continue reading

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Eleventh Circuit Reinstates Auto Shops’ Lawsuit Against Insurers

Five auto repair shops, who claimed several insurance companies fixed repair prices, have had their case reinstated by the U.S. Court of Appeals for the Eleventh Circuit. The shops, which are located in different states throughout the country, originally had … Continue reading

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Hurricane Harvey Rips Through Southeastern Texas, Damaging Auto Glass Shops

Hurricane Harvey, now a tropical storm, pounded Houston and surrounding areas over the weekend, bringing with it devastating amounts of rain, which in some parts, have yet to cease. The National Weather Service forecasters expect some areas to see rainfall … Continue reading

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Lawsuit Dismissed Against State Farm for its Influence on Auto Repair

Matthew and Marcia Seebachan have dismissed their cases against State Farm Mutual Automobile Company, which alleged the insurer influenced an auto repair that didn’t meet OEM specifications in order to increase its bottom line. The lawsuits, which were filed separately, … Continue reading

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Citizen Advocacy Group Wants Auto Insurers to be Investigated for Steering

Texas Watch, a non-partisan citizen advocacy organization, has asked the Texas Department of Insurance (TDI) to investigate the insurance industry’s “corner cutting automobile repairs.” This is in light of State Farm’s alleged role in influencing an auto repair that wasn’t … Continue reading

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Motorist Alleges State Farm Failed to Provide Benefits After Collision

Motorist Alleges State Farm Failed to Provide Benefits After Collision

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Louisiana’s Lawsuit Against State Farm, Filed by Former Attorney General, Lies Dormant

Louisiana’s Lawsuit Against State Farm, Filed by Former Attorney General, Lies Dormant

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Making Car Care Easier – State Farm® Teams Up with Openbay

Making Car Care Easier – State Farm® Teams Up with Openbay

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Georgia Supreme Court Rules Against ‘Prevailing Prices’

A Georgia woman recently won a $40,000 award from State Farm when the Georgia Supreme Court refused to hear an appeal by the insurance carrier. Continue reading

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State Farm, Bloomberg Government Publish Survey on Autonomous Vehicles

State Farm Insurance and Bloomberg Government have released the results of a survey
designed to gauge public attitudes about driverless cars. Continue reading

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State Farm Granted Stay in Class Action Suit

An Illinois judge has granted State Farm a stay in the class action lawsuit brought against it by more than 5 million customers. Continue reading

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Carolina Glass Companies Dealing with Hurricane Matthew

The damage from Hurricane Matthew is still being assessed and cleaned up and insurance claims are being filed, but many local glass companies haven’t seen a spike in automotive glass claims. Continue reading

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Plaintiffs Respond to State Farm Request to Review Class Action Suit

Plaintiffs in a class-action suit against State Farm Mutual Automobile Insurance Co. responded October 10 to a request by the insurance company for a stay to have the case reviewed. Continue reading

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State Farm Sued for Bankrolling Judge

Customers of State Farm Mutual Automobile Insurance Co. brought a class-action suit against the insurance company, claiming it helped elect a judge and block a billion-dollar award against State Farm. Continue reading

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Will Shops Accept the “Offer?”

The AGRR industry had a mixed reaction to news that State Farm is changing its “offer” on September 19. “We’re bracing ourselves,” says Dennis Farrar, president of Oesterle Auto Glass & Paint in Parkersburg, W.Va. Continue reading

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State Farm’s Offer and Acceptance Program to Change and the Offer Is Going Down

State Farm is changing the “offer” in its offer and acceptance program, effective September 19. Continue reading

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State Farm Reports No Change to Pricing or Offer for Automotive Glass Companies

Noting there has been no change, Dave Phillips, a State Farm spokesperson, says, “We manage our offer to the glass industry to meet our customer’s needs.” Continue reading

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Arizona Collision Repair Companies File Amended Complaint in Antitrust Case

In the latest move in the national case consolidated in the U.S. District Court in Florida, attorneys representing several Arizona collision repair shops allege in an amended complaint that State Farm and dozens of other insurers force the companies to use aftermarket or salvaged parts when repairing vehicles. “Aftermarket windshield glass poses a serious safety risk to vehicle occupants,” the attorneys allege. Continue reading

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State Farm: Automotive Glass Replacement Claims Climb

Automotive glass replacement claims throughout the country are growing, says Dave Phillips, a spokesperson for State Farm. He points to claims’ statistics in Virginia and Pennsylvania as indicators of this increase. Continue reading

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Collision Repair Shops Object to Recommendation to Dismiss Antitrust Cases

Collision repair shops from throughout the country have objected to a Florida judge’s recommendation that many of the cases alleging antitrust violations by insurers be dismissed without prejudice. Collision repair shops from 12 Federal District Courts had alleged “steering and price fixing” by dozens of insurers. The cases are consolidated before a Florida U.S. District Court judge. Continue reading

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State Farm Names Top 10 States for Hail Damage

Hail damage to homes and vehicles cost State Farm policyholders more than $2.4 billion in 2014. Which states took the hardest hit? Continue reading

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“Aftermarket Windshield Glass Poses Safety Risk,” Florida Collision Repair Shops Allege in Amended Complaint

A group of Florida collision repair shops have filed a third-amended complaint against State Farm and dozens of other insurers, alleging the insurers use their direct repair programs to illegally control and depress rates and they say if the shops don’t comply, customers are steered away. “With occasional exceptions, defendant insurers write estimates requiring use of aftermarket [such as aftermarket replacement windshields] or salvage parts. Aftermarket and salvage parts are, ostensibly, less expensive than OEM parts and, at least according to defendant insurers, of equal quality to OEM parts. This is simply not true,” attorneys for the collision repair shops allege in the complaint. Continue reading

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Florida Judge Wants More Evidence to Support Allegations Against Insurers

A U.S. District judge in Florida has dismissed much of the antitrust lawsuit filed by group of Florida collision repair shops against State Farm and dozens of other insurers without prejudice, meaning attorneys for the repair shops can file an amended complaint. The shops allege the insurers use their direct repair programs to “illegally control and depress” repair rates and if the shops don’t comply, customers are steered away. The judge says more “evidence” is needed to support the allegations. Continue reading

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J.D. Power Issues Auto Claims Satisfaction Study; Amica Takes First

J.D. Power and Associates has issued its 2014 U.S. Auto Claims Satisfaction Study. Coming in first on its list for satisfaction is Amica Mutual. Continue reading

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Louisiana Attorney General Files “Steering” Lawsuit Against State Farm

Louisiana Attorney General Buddy Caldwell filed a lawsuit today against State Farm in East Baton Rouge Parish judicial court alleging the insurer has “engaged in a pattern of unfair and fraudulent business practices aimed at controlling the auto repair industry” and uses “scare tactics to steer Louisiana consumers to State Farm’s preferred repair shops.” Similar allegations have surfaced over the years from independent automotive glass repair shops in regards to third-party administrators (TPAs), which handle automotive glass claims for insurers, so this case has potential implications for the AGRR industry. Continue reading

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State Farm Asks Court to Dismiss Mississippi Antitrust Lawsuit Brought by Collision Repair Companies

State Farm and other insurers have asked the U.S. District Court for the Southern District of Mississippi, Northern division, to dismiss allegations of antitrust and steering by more than a dozen collision repair shops in the state. This move comes soon after a Florida judge found an initial complaint in a similar case suffered from a “host of problems” and told those companies to re-plead their case. Continue reading

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Florida Collision Repair Shops File Amended Complaint Against Insurers

Dozens of Florida collision repair companies have filed an amended-complaint against State Farm and dozens of other insurers, which alleges the insurers use their direct repair programs to “illegally control and depress rates and if the shops don’t comply, customers are steered away. The action comes after U.S. District Judge Gregory Presenell ruled their earlier complaint “suffers from a host of problems” and gave them permission to re-plead their case. Continue reading

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Judge Dismisses Florida Repair Shops’ Antitrust Lawsuit Against Insurers

U.S. District Judge Gregory Presnell has dismissed the antitrust lawsuit filed by group of Florida collision repair shops against State Farm and dozens of other insurers, which alleged the insurers use their direct repair programs to “illegally control and depress” repair rates and if the shops don’t comply, customers are steered away. “The complaint is more than 30 pages long and suffers from a host of problems,” the judge for the U.S. Middle U.S. District of Florida, Orlando division, writes in his decision to dismiss. Continue reading

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Repair Shops Respond to Hartford’s Request for Dismissal of Florida Antitrust Case

Attorneys for Florida collision repair shops that sued dozens of insurers recently responded to Hartford Accident and Indemnity Co.’s request for the U.S. Middle District of Florida Court, Orlando division, to dismiss their antitrust and steering lawsuit, writing, that, “The defendants misrepresents both the contents of the complaint and quite often the holdings of authority to which it cites.” The Florida repair shops sued Hartford, State Farm and dozens of other insurers. The case has potential implications for the AGRR industry, as some automotive glass repair companies allege similar issues with third-party administrators (TPAs), which handle automotive glass claims for insurers. Continue reading

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Pennsylvania Repair Center Files RICO Class Action Against Multiple Insurers

Crawford Auto Center of Downington, Pa., has asked the U.S Northern District Court of Illinois, Eastern division, to approve a national class action under the Racketeer Influenced and Corrupt Organizations Act (RICO) against State Farm, Allstate, Geico and dozens of other insurers for allegedly “long-running unlawful conduct to suppress compensation to repair facilities for automotive collision repairs covered by insurance.” Like the cases filed in Florida and Indiana, this lawsuit has potential implications for the AGRR industry, as glass repair companies allege similar issues with third-party administrators (TPAs), which handle glass claims for insurers. Continue reading

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Indiana Repair Shops File Antitrust Lawsuit Against State Farm, Other Insurers

Following in the footsteps of repair companies in Florida, a group of repair shops in Indiana have filed a lawsuit against State Farm and dozens of other insurers, alleging the insurers use their direct repair programs to “artificially depress” repair rates and if shops don’t agree, customers are “improperly steered” away. Like the case in Florida, this lawsuit has potential implications for the AGRR industry, as automotive glass repair companies allege similar issues with third-party administrators (TPAs), which handle glass claims for insurers. Continue reading

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Repair Shops Respond to State Farm’s Request for Dismissal of Antitrust Case

Attorneys for repair shops that sued State Farm recently responded to the insurer’s request for the U.S. Middle District of Florida Court, Orlando division, to dismiss their antitrust and steering lawsuit, writing, that there is “more than sufficient facts asserted to satisfy the pleading requirements.” The Florida repair shops sued State Farm and dozens of other insurers. The case has potential implications for the AGRR industry, as some automotive glass repair companies allege similar issues with third-party administrators (TPAs), which handle automotive glass claims for insurers. Continue reading

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State Farm Denies Allegations in Florida Repair Shops’ Antitrust Lawsuit

State Farm’s attorneys deny the company has violated antitrust laws in their court response to a group of Florida collision shops which filed a lawsuit alleging State Farm (and dozens of other insurers) use a direct repair program to “illegally control and depress” repair rates and if the shops don’t comply, customers are steered away. This case has potential implications for the AGRR industry, as independent automotive glass repair shops allege similar issues with third-party administrators (TPAs), which handle automotive glass claims for insurers. Continue reading

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Florida Repair Shops File Antitrust Lawsuit Against State Farm, Other Insurers

A group of Florida collision repair shops have banded together to file an antitrust lawsuit against State Farm and dozens of other insurers, alleging the insurers use their direct repair programs to “illegally control and depress” repair rates and if the shops don’t comply, customers are steered away. This case has potential implications for the AGRR industry, as independent automotive glass repair shops allege similar issues with third-party administrators (TPAs), which handle automotive glass claims for insurers. Continue reading

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Ohio Supreme Court Rejects Class Certification in Repair-Based Lawsuit

The Ohio Supreme Court has overturned a lower court’s decision by rejecting the class certification status of a lawsuit that alleges State Farm denied some policyholders full payment on windshield damage claims because instead of paying for replacement of the windshields, it allegedly steered some policyholders toward repair. A lower court upheld the class certification and State Farm appealed the ruling to the Ohio Supreme Court. Continue reading

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