Tag Archives: Steering Complaint

A group of Florida collision repair shops have filed a response in the U.S. District Court of Florida to dozens of insurers’ motions to dismiss their complaint, alleging, “[T]he only way such specific identifiable instances of wrongful and successful ‘steering’ are brought to the direct attention of the respective plaintiffs is if, by chance, the successfully ‘steered’ customer happens to come back to their shop for whatever reason and then happens to relay information of the wrongful conduct to them (the shop) for whatever reason.”

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