Tag Archives: steering lawsuit

A group of Florida collision repair shops have banded together to file an antitrust lawsuit against State Farm and dozens of other insurers, alleging the insurers use their direct repair programs to “illegally control and depress” repair rates and if the shops don’t comply, customers are steered away. This case has potential implications for the AGRR industry, as independent automotive glass repair shops allege similar issues with third-party administrators (TPAs), which handle automotive glass claims for insurers. Continue reading →