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A record-high number of serious collisions, skyrocketing used-vehicle prices and surging repair costs create an undesirable scenario for auto insurers: raise rates or go out of business. The newly-released J.D. Power 2022 U.S. Auto Insurance Study highlights that customer satisfaction … Continue reading
J.D. Power recently released its 2017 U.S. Auto Insurance study, which examines customer satisfaction, reported that rates increased for 26-percent of consumers this year. This, unsurprisingly, caused price satisfaction to decline, though other areas of overall customer satisfaction increased, the … Continue reading