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Third-party administrators (TPAs), direct billing, etc.—pretty much anything related to insurance is always a hot topic, and this was the case when AGRR magazine surveyed its readers to see how the large TPAs and insurers stack up. Participants were asked … Continue reading
Not getting paid in full for parts, time and labor is easily one of auto glass shops’ biggest grievances when it comes to working with insurers and Third Party Administrators (TPAs). This, at least, is according to a recent survey … Continue reading
Last week, Peter Brown, president of Tiny & Sons, hosted 10 legislators from the Massachusetts state Joint Committee on Community Development and Small Business at his shop outside of Boston in Pembroke, Mass. The group was made up of Senators … Continue reading
“Recently, I had to seek authorization for a 2015 Toyota Highlander windshield. I received the okay for the glass and upper moulding immediately. However, as I have not done that model before, the Toyota parts person recommended getting the two side mouldings and ten clips saying I could always return them if not needed. So I added the twelve parts into my request.” —Neil Duffy Continue reading