Tag Archives: View from the Trenches

TODAY’S BLOG: Letter to a Third-Party Automotive Glass Claims Administrator

“I spent an hour composing a cover letter to a third-party automotive glass claims administrator (TPA) to mail in along with my initial, and hopefully last, two invoices that I will ever bill to them. I want to share most of that letter with you as I believe the issues raised strike at the heart of some of what is wrong with automotive glass.” —Neil Duffy Continue reading

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